• Handled and systematized emails and phone calls of the Sales director. Also, managed events, conferences, and meetings for the company’s seminars and sessions.• Prepared reports, presentations, and other documents for meetings or business needs.• Assisted with document creation, research, and compiled data for various clients.• Maintained and update customer records in the company’s CRM (Customer Relationships Management) and SAP to processed invoices, reimbursements, purchase orders and revenues.• Maintained market and client reviews, market share, product quality, import & export tracking as per the client’s requirement.

• Assisted and maintained sales team to schedule meetings, preparing presentations and handling documentation for the clients.• Monitored sales performance and provide support to sales teams by preparing performance reports and data analysis. • Assisted in managing policy tracking, premiums regarding applications and follow-up on claims and conclude discrepancy cases. • Created promotional formats, achievement, contest, certificates & business presentations.

• Reviewed performance and prepared daily MIS of the E-com Panels and certified the products listed on the websites are up-to-date and organized and Maintained Customer records.• Audited equipment and accessories for quality control to been approved for the customers.• Coordinated with warehouse management teams to ensured the stock levels are precise and reflected in the e-commerce platforms, updated with logistics department to ensure timely delivery, tracking, and proper packaging of products. • Managed sales reports, monitored sales data, traffic trends and conversion rates to evaluate the effectiveness of campaigns, promotions and handling outstanding payments.