Manpreet Layal Email & Phone Number

Toronto, Ontario, Canada

● Manage business logistics to ensure smooth operational flow● Lead all operational activities including client appointments, policy updates and distribution ● Oversee employee scheduling, payroll, HR functions, employee training and development, etc.● Monitor projects and ensure all deadlines are met ● Report to the Executive Director with operational updates and provide support with grant documentation● Facilitate communication between the organization and the clients, donors, and partnered agencies● Coordinate scheduling for donations, deliveries, and pick-ups

Oakville, Ontario, Canada

● Coordinate scheduling for donations, deliveries, and pick-ups● Manage and return phone calls, voicemails, and emails● Establish relationships with donors and clients; keep them up to date with the organization’s current services/policies● Facilitate flow of visitors and volunteers; respond to any inquiries● Collect and screen applications, facilitate interviews, and check prospective employee references● Perform onboarding and training of new hires

Oakville, Ontario, Canada

● Greet visitors/donors and attend to their needs and/or requests for information● Manage and schedule client appointments● Call and confirm deliveries and pickups● Provide support to Operations Manager and Executive Director ● Check and return voicemails and emails ● Order office supplies and maintain inventory

Toronto, Ontario, Canada

● Co-author of literature review article● Presented study findings at Toronto’s Global Health Conference 2018● Assist research professor in health informatics department with study ● Provide research support by searching, analyzing, and sorting studies (30 hours/week)● Maintain constant communication with professor on progress and next steps

Post-Degree Certificate, Human Resources Management

Bachelor Of Arts - Ba, Global Health