Over the last 50 years, the Consolidated Group has been exponentially growing across South India providing great customer experiences as well as quality service. Consolidated, with extensive presence in verticals such as Enterprise, Retail, Service & Wellness brands has a core emphasis in excellence in customer experience, and that is derived from the our Mantra ‘Driven to Delight’.

Kandji is an Apple device management (MDM) solution built exclusively for IT teams at organisations that run on Apple. Kandji is a modern, cloud-based platform for centrally managing and securing your Mac, iPhone, iPad, and Apple TV devices, saving IT teams countless hours of manual, repetitive work with features like one-click compliance templates and 150+ pre-built automation, apps, and workflows.

* Meeting client for business enhancement with Presentations, Demos to Senior Management, CXO level, Directors and Business Heads.* Understand client business requirements and actively seek opportunities for additional revenue opportunities* Leading & Managing a team to deliver technical and domain responses as appropriate with detailed write-ups, architecture diagrams, etc showcasing the Value Proposition ensuring client requirements and industry trends.* Managing multiple accounts / customers for any queries and presentations.* Close coordination with sales team to understand business needs and formulating the offerings.* Networking with existing customers in order to maintain links and promote additional products and upgrades.

*Handling Octopus software related incidents and is responsible for handling the Octopus server as well as clients for India TV news, CNEB News*Providing the L-2 level desktop support.*Handling escalations for windows desktop.

With a US based MNC into Medical Transcription.* Networking and System Administration * Configuration of Network protocols (TCP/IP, NetBEUI) on client machines to establish communication between them.* Installation and configuration of various communication equipments like modem for Dial up connections and ISDN.

* Installation and configuration of various communication equipments like modem for Dial up connections and ISDN.* Managing a customer support team of 10 Engineers and equipping the team with the ability of handling multiple onsite problems related to hardware & software.* Synergising between various divisions of Comnet Vision India Pvt. Ltd. to position the organization among the top "Customer Support Solution Provider" in the industry.* Customer satisfaction measurements and improvement.* Providing complete hardware and software solutions to the clients on various platforms. (DOS, WINDOWS 95, WINDOWS 98, WINDOWS Me, WINDOWS NT, WINDOWS XP ).* Providing complete Internet solutions (from setting up of the Internet account to implementation and imparting training) to the client.