Manpreet Dhatt Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

Toronto, ON

• Monitor fraud detection software and review events for suspected fraud as well as monitoring reports for fraudulent activity. Conduct analysis on application, client, account and transnational data to develop.
• Formalized a method for processing indemnities which has led to more timely retrieval of funds from other financial institutions in turn decreasing departmental losses
• Created reports and rules, using SQL, for fraud monitoring systems to detect and review potentially fraudulent accounts and events which led to an increase in fraudulent transaction detection
• Completed reporting by creating a dashboard using SQL and PowerBI to highlight the monthly and weekly statistics
• Explored data in a variety of ways and across multiple visualizations using PowerBI. Strategic expertise in data collection, analysis and visualization

Hamilton, ON

• Processed teller transactions for members including servicing client accounts, managing safe deposit box payments, cashing checks, accepting loan payments, balancing cash drawers and correcting discrepancies..
• Designed and executed a process to monitor mutual funds to educate members of their current financial status and bridged the gap between Members and advisors which resulted in increased mutual fund related revenue and.
• Exceeded sales targets by presenting members with strong product knowledge resulting in increased financial literacy and in turn revenue for the branch
• Supported financial advisors and relationship managers by understanding Member needs and referring to the appropriate services in order to retain and grow business