Manreet Bhullar Email & Phone Number

Toronto, Ontario, Canada

Newmarket, Ontario, Canada

• Well-versed in the collective agreement, allowing for appropriate and effective service to both union and non-union staff.• Worked with the Human Resources Specialist to support operational reporting by custom generating reports through ADP as needed.• Administered agency’s benefit plans, including enrolment, status changes, terminations, and liaising with representatives from the third-party service provider (SunLife, Desjardins, Omers).• Completed full-cycle recruitment and selection processes by maintaining recruitment files, screening candidates, contacting candidates for the establishment of interviews, interviewing candidates, scoring candidates, and identifying successful candidate. • Updated and maintained all human resources files, applicable employee lists, and IT help desk tickets.• Ensured Health and Safety Boards are up to date at each office and updated SDS binders.• Responded to employees adeptly, establishing reliability and building positive rapport with employees.• Executed multiple projects to develop and design informative brochures, comprehensive FAQ’s, and detailed manuals aimed at supporting employees and the HR team.• Conducted successful onboarding of new hires by leading orientations and ensuring a smooth transition into the company culture and operations• Organized and executed engaging staff appreciation events, fostering a positive and inclusive work culture through creative and memorable initiatives.

Brampton, Ontario, Canada

Toronto, Ontario, Canada

At LifeLabs, I drove HR operations across a high-volume, fast-paced environment, overseeing diverse talent acquisition and onboarding activities, as well as responding to various customer inquiries and resolving issues in a timely manner. I liaised across the organization to answer questions or locate appropriate resources.Key Achievements:• Authored and published +50 job postings for both union and non-union lab and client services across two locations, posting for numerous wide-ranging positions.• Managed activities for +120 new hires within 5 months, communicating job offers, sending offer packages, and collecting necessary paperwork.• Conducted required background checks and ensured all paperwork submitted prior to tentative start dates.• Assisted with recruiting for urgent Covid projects, drafting offer letters and completing onboarding processes for 14 new hires within 48-hour deadline.• Collaborated across both union and non-union management, drafting offer letters in adherence with applicable salary, benefit, and legal requirements.• Coordinated and monitored 6 to 14 simultaneous recruitment requisitions, managing all recruitment processes and tracking progress.• Consistently exceeded expectations for 20 cases closed within Dovetail case management system, closing 20 to 50 cases daily for all HR inquiries including benefit requests, password resets for HRIS's, and various associate questions.• Recognized for exemplary performance and given extra responsibility to collect benefit cheques and update tracking sheets.• Leveraged internal HR ranking tools to match applicant skills with job descriptions, rank internal employees, and pass on top candidates to Talent Acquisition team.

Mississauga, Ontario, Canada

In this role, I oversaw payroll operations for 11 associates, including collecting and verifying hours and updating data across Ceridian payroll system, UAttend attendance system, and GMS benefits system. I cultivated positive relationships with business partners, as well as led data management to confirm databases current with organizational policies, processes, employee lists, and various confidential data. Key Achievements:• Played a key role supporting organizational growth and scaling, designing and employing training materials to support new hires and promoting continuous learning and development across all associates.• Presented one on one training to new hires, reviewing application types, step by step completion instructions, and searching for answers in self-serve online FAQs.• Launched ongoing training procedures for existing staff, increasing customer service quality by 80%.• Communicated with extended support team from GMS health provider system, coordinating employee adjustments such as new hires, changes, and terminations.• Produced and distributed 8 job descriptions to attract competent and talented applicants.• Identified areas for improvement and optimized processes to drive efficiency, including establishing new process file review and formatted file submission, reducing redundancies across intake timeline.• Integrated technology to advance client intake process, replacing manual form completion with Google questionnaire and Google Sheets auto-fill option, empowering applicants and consultant to complete forms prior to appointment.

Mississauga, Ontario, Canada

As a Compliance Officer and Case Administrator, I supported customers with Canadian Immigration process and application procedures, leveraging my strong knowledge and understanding of federal, local, and organization regulations and policies. I completed comprehensive research to ensure processes and case files were in strict compliance with organizational standards, included accurate documentation, and were submitted within deadlines. Key Achievements:• Acquired strong understanding of Canadian Immigration process and application procedures such as Express Entry, Temporary Resident Visas, LMIA's, OINP, and Visitor Visas.• Coordinated and prepared submissions for +130 immigration petitions, ensuring paperwork complete with attention to detail and high level of accuracy.• Streamlined communication process by establishing file status and tracking system with specified deadlines, allowing for files in Ready for Review status to be submitted within 2 business days.• Established and maintained internal controls to ensure all processes in adherence to company policies.• Optimized workflows by integrating Google Sheets to track client permit renewal, coordinate personnel assignments, and track due dates, leading to enhanced overview of team workloads and client balance to boost efficiency and productivity.