Manshil Singh Email & Phone Number

Midrand, Gauteng, South Africa

Maintain continuous dialogue with clients, enquiring for any potential need of services,technical advice or spare parts.Prepare offers and tenders for customers ensuring clarity of understanding, with particularattention to: scope of work and battery limits, exclusions, delivery terms and generalcommercial conditions (i.e. payment terms, liabilities).Ensure that an accurate and up-to-date client database is available, and that key clients areassigned a Pyromet representative; this function should ensure that clients are frequentlycontacted, and that relationships are fostered and developedCustomer satisfaction surveysParticipate in project close out meetings and distribute the knowledge to subordinatesMaintain Sales department estimating tools and database, ensuring rates are up to dateBuild client relationships that will be beneficial to the CompanyCost estimation of complex industrial plantsDevelopment of complex cost structures, incorporating multiple engineering disciplinesProvide consulting support and problem solving solutions to internal and external clientsPrepare budgets for development projects, proposals and feasibility studies

South Africa

Management and development of the regional Service business within Southern Africa. Directly managing area offices and ensuring optimal customer focus.Areas of focus:Customer interfaceDevelop engagement strategy for every customer on execution (site), middle management and senior management levels.Engagement of customers to understand what drives their business and identifying key pain areas.Order IntakeBusiness Intelligence / StrategyAlign Sales strategy with CRM opportunitiesMarketing and CommunicationsPerformance measurement for regional personnel against OI and Sales planReporting/ Budgeting/ Forecasting Profit and Loss EBIT

Chloorkop

Achieve metrics set for short, mid and long term.Strategic Sales planning: 1, 3 and 5 years Implementation thereof.Up to date regional client installation information, regional market intelligence, competitor data and market trends.Build and maintain contact with client decision makers.Record and update information on CRM System.Develop Spare Parts/ Field Services / Refurbishments/ Revamps/ Asset Management business accordingly to opportunities identified.Prepare presentation to clients including detailed service offering and capabilities within Service Department.Liaise with Sales Coordinator and Marketing & Communication Officer on regional marketing advertisements, editorials and campaigns.Develop Management models.Performance measurement for regional personnel against OI and Sales Plan.Performance measurement and development of individual staff.Forecasting and intervention model to ensure metric achievement.Dashboard reporting and updating.Regular reporting on OI/Sales/Account Management.Responsible for development of budgets, forecasts and expense control.Responsible for improving and maintaining internal workflows and structures.

Johannesburg Area, South Africa

Position PurposeResponsible for the promotion, marketing, and sale of SMS group Technical Services South Africa, spare parts, and technical services within a specific allocated client base.Key areas of accountabilitiesMake contact, build and maintain relationships with new and existing clients at various levels within our market sector.Act as liaison support between South African customers and other SMS group departments.On an on-going basis, perform market & client analysis and provide recommendations and forecasts for a specified Financial Year.Identify potential new manufacturing outsource partners and together with Quality Assurance and Control, perform evaluations on their capacity and quality controls.Keep regular contact with customers to ensure knowledge of all projects, spare parts, and technical services requirements enabling SMS group to tender for such required projects, spare parts, and technical services, or to propose new equipment that will suit the customers’ requirements.Facilitate and support SMS group technical sales visits to both our existing and potential client base.Continuously facilitate and perform project, spare parts, and technical services sales activities on behalf of SMS group, within our market.Perform projects, spare parts, and technical services enquiry evaluations.Where required, facilitate interaction between SMS group and customers.Facilitate, and ensure compliance to NCR Non-Conformance Reports process.Perform technical contract negotiations with clients and suppliers.Assist in negotiating payment terms and billing milestones.Deal with all guarantee claims and related matters.Ensure adherence and review of company quality control manual.

Witfield, Gauteng

Interacting with engineering sub-contractors to:Determine the most suitable sub-contactor for a specific jobObtain quotations for the manufacture of new componentsObtain quotations for the refurbishment of existing componentsAddress any technical queries related to the manufacturing / refurbishment processes Supervising physical service work associated with the mounting and dismounting of bearings and other associated SKF products for in-house and external projects. Assisting with the packaging and assembly of components for SKF Engineering projects and service application packages.Managing the re-design process of equipment where the customer has experienced problems with the existing bearing arrangement or where new technology can be incorporated to improve production efficiency & lead to cost reductions. Assisting with the mentorship of the application / project engineers and Machanical Field Service technicians by:- Performing on the job training - Ensuring that Project Engineering policies and procedures are adhered to Visits to key customers and distributors to:- Promote the sale of SKF Product Engineering assemblies and solutions.- Address technical queries related to the supply of SKF Project Engineering assemblies and integrated solutions.Scheduling and co-ordinating the quality assurance of manufactured and refurbished components.Assessing the condition of components / equipment sent for reconditioning and determining the scope of work associated with the reconditioning process. Adhering to all other applicable company policies and procedures (refer Company Qd Manual, Engineering Qe Manual, HR Qe Manual & Health & Safety Qe Manual).

Newcastle Area, South Africa

- Drafting and compilation of comprehensive technical specifications for related projects.- Responsible for providing financial justification of projects.- Perusing documentation related to tenders and responsible for the tender adjudication and clarification thereof.- Responsible for technical and commercial benchmarking.- Responsible for providing insight and input on new proposals to ensure the accurateness of the solution and sufficient time for the project.- Responsible for the development and delivery of progress reports, proposals and requirements documentation.- Development and successful implementation of process improvements.Management of budget monitoring and control on a regular basis.- Responsible for comprehensive project planning and exercising management skills during the course and scope of projects.- Positively communicating and demonstrating the company's Core Values by developing trust and respect among peers and staff, building strong teams and partnerships and driving results.- Responsible for conducting comprehensive analysis, planning and resource allocation.- Responsible for holding site inspections and meetings to ensure safe working environment and ensuring all work is carried in accordance with the company’s Occupational Health and Safety policies.- General management of team members to ensure effective daily operating of the facilities infrastructure, assets, health and safety, projects and technical staff inclusive of third party contractors. - Development and successful implementation of process improvements.- Responsible for providing comprehensive technical support for Maintenance and Production teams.- Instrumental in the role as project engineer providing support on standby if and when required. - Responsible for comprehensive risk management as well as the management of contractors and relevant third parties.- Management and mentoring of newly appointed engineers and technicians.

Newcastle Area, South Africa

Newcastle Area, South Africa

Newcastle Area, South Africa

Master Of Business Administration - Mba, General Management

Topic of Dissertation: The Impact of Diversity Management on Employee Engagement at SKF South Africa (Pty) Ltd.

Bsc.Eng, Mechanical Engineering

Matric