Mansi Mulani Email & Phone Number

Long Beach, California, United States

• Acted as the technical and functional point of contact for issues with CSU's LMS across 23 campuses.• Helped administrators and stakeholders by fixing technical problems, managing assignments, and creating reports using the ServiceNow ticketing system.• Updated weekly and monthly dashboards with Smartsheets, to help campuses drive compliance.• Created curricula and learning activities, recording learning data in the LMS as required within deadlines.• Updated instructional… Show more • Acted as the technical and functional point of contact for issues with CSU's LMS across 23 campuses.• Helped administrators and stakeholders by fixing technical problems, managing assignments, and creating reports using the ServiceNow ticketing system.• Updated weekly and monthly dashboards with Smartsheets, to help campuses drive compliance.• Created curricula and learning activities, recording learning data in the LMS as required within deadlines.• Updated instructional materials and user guides using Screensteps to aid the administrators in utilizing LMS. Show less

• Manage the comprehensive Learning Management System for 500K + workforce across geographies.• Designed training materials that resonate with teams, applying adult learning principles to create engaging, outcome-driven learning experiences.• Worked closely with customers to evaluate the impact of training on business outcomes, making necessary adjustments to address any gaps and enhance effectiveness.• Led communication campaigns updating learners on their progress and encouraging… Show more • Manage the comprehensive Learning Management System for 500K + workforce across geographies.• Designed training materials that resonate with teams, applying adult learning principles to create engaging, outcome-driven learning experiences.• Worked closely with customers to evaluate the impact of training on business outcomes, making necessary adjustments to address any gaps and enhance effectiveness.• Led communication campaigns updating learners on their progress and encouraging enrollment in new programs.• Crafted and managed dynamic dashboards for analyzing training metrics such as certification rates, curriculum effectiveness, competency development, and digital course engagement. Delivered compelling presentations on these metrics, effectively translating them into ROI narratives through engaging storytelling.• Encouraged learners' participation in post-training surveys/feedback and translated insights into actionable items.• Worked with learning partners/vendors from onboarding to invoicing, integration, and evaluation of their impact. Show less

• Trained and managed performance for 10K+ new hires identifying skill gaps and enhancing training effectiveness, with curated learning journeys.• Coordinated various aspects of training, including infrastructural, IT, participant enrollment, and material management, across various locations.• Ensured all training data is recorded in the LMS accurately including attendance and roster management.• As a Subject Matter Expert, saved approximately $150K on external hiring by leading… Show more • Trained and managed performance for 10K+ new hires identifying skill gaps and enhancing training effectiveness, with curated learning journeys.• Coordinated various aspects of training, including infrastructural, IT, participant enrollment, and material management, across various locations.• Ensured all training data is recorded in the LMS accurately including attendance and roster management.• As a Subject Matter Expert, saved approximately $150K on external hiring by leading employee training.• Designed and developed training content and curriculum for synchronous and asynchronous delivery.• Collaborated with business teams to prepare new hires for client specific requirements and projects. Show less

Master Of Science - Ms, Management Information Systems, 3.8/4.0

Bachelor Of Engineering - Be, Information Technology

Education record