Mansi Jain Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Prepared and served high-quality coffee and tea beverages, consistently meeting 1 Hotel’s standards for excellence and guest satisfaction.
• Delivered exceptional guest service, creating a welcoming and personalized experience for each guest.
• Maintained a clean and organized work environment, ensuring adherence to health and safety regulations.
• Operated and maintained espresso machines and other coffee equipment, performing routine cleaning and maintenance tasks.
• Handled cash and credit card transactions accurately, maintaining a balanced cash register.
• Assisted with inventory management, including ordering and restocking supplies to ensure smooth operations.

Port Credit, ON

• Effectively engaged with a diverse customer base, enhancing guest experiences
• Ensured the consistent preparation and presentation of beverages and food items
• Successfully adapted to changing preferences, menu variations, and operational procedures
• Worked harmoniously within a diverse team, actively contributing to a positive team dynamic
• Maintained strict hygiene and safety standards in accordance with health regulations, ensuring the well-being of guests and fellow staff

Canada

• Effectively interacted with clients, gaining experience in understanding and meeting their needs
• Developed and delivered marketing materials, presentations, and reports, honing skills in clear and persuasive communication
• Assisted in planning and executing promotional events
• Conducted market research and competitor analysis, demonstrating an ability to analyze market trends and customer preferences
• Responded to customer inquiries and resolved issues promptly and effectively

• Conducted in-depth research on trends and authored over 350 news articles on Olympic sports tailored for an American audience, maintaining a high output of 6 articles per day.
• Executed SEO content strategies to optimize article visibility and engagement.
• Trained and mentored new recruits to ensure high-quality content production and adherence to editorial standards.
• Managed the scheduling and publishing of content on the website using WordPress, ensuring timely and accurate updates.

Delhi, India

• Conducted comprehensive research and authored nearly 100 blog articles for the HT School website, focusing on educational and developmental topics to engage and inform the target audience.
• Developed and implemented a structured training program for new recruits and interns, enhancing their writing skills and ensuring adherence to editorial guidelines.
• Curated and crafted psycho-educative content, addressing key issues and interests relevant to students, parents, and educators.
• Collaborated with the editorial team to brainstorm and plan content strategies, ensuring a consistent and high-quality output.
• Utilized SEO best practices to optimize blog articles, improving search engine rankings and increasing website traffic.
• Managed the editorial calendar to ensure timely publication of content and coordinated with cross-functional teams to align with broader organizational goals.

Post Graduate Certificate Program, Hospitality & Tourism Operations Management

• Developed expertise in formulating strategic initiatives, conducting financial analysis, and implementing cost-effective solutions to.

Postgraduate Degree, Advertising - Account Management

• Acquired skills in building and maintaining client relationships, managing advertising campaigns, and ensuring client satisfaction. •.

Ba (Hons.) Multi Media And Mass Communication, Mass Communication/Media Studies