Designed, developed solutions to complex applications problems, system administration issues, network concerns. Architected redundant environments for mission critical needs using clusters and DAGs. Last line of defense, resolving problems unable to be completed by other team members. Developed Security Policies for several clients, including under the constraints of the Nevada Gaming Commission. Knowledge source for lower level techs. Created security checklists, scripts to streamline risk audits. Wrote detailed RFP and consulted on the Redlands Unified School District’s multi-million dollar network replacement project. Lead for all Microsoft Audit responses.

Highest level responsibility of clients’ IT infrastructures (the buck stops here). Provided Level III support. Assessed client networks, providing detailed documentation including security risks and recommendations. Planned infrastructure direction, wrote proposals. Automation specialist, writing scripting and application solutions.• Wrote scripts to determine and automatically report accurate user counts, resulting in realizing $10,000 per month increase in revenues. • Set up imaging system to streamline client machine deployments, allowing a single person to be able to go from 5 deployments a day to 40. • Automated network wide local administrator account management through scripting, making every workstation available to technicians onsite.

Network Synergy is your complete computer, network, and IT solution provider for the Riverside, San Bernardino, and the San Bernardino Mountain Communities areas (Lake Arrowhead, Blue Jay, Crestline, Running Springs, Twin Peaks, Rim of the World) known collectively as the Inland Empire.

Provided technical support services, network design and deployment, infrastructure assessment and planning, and security analysis for various clients.

Test engineer for outsourced, online human resources firm. Tested both IIS front end and Unix back end of resume processing system.

Tested, reported quality MacPac v.2.1 synchronization apps for Palm connected organizers. Set up web page for distributing releases to off-site team. Worked at Apple labs testing compatibility with wide array of hardware.

Tested and assured quality of Internet Explorer. Developed, executed test scripts in HTML, and test plans for IEAK, ICW. Created and maintained coverage matrices. Configured and maintained hardware compatibility lab. Prioritized and worked directly with engineers isolating problems under constraints of 90 day release cycles. Drove critical issues.

Integration testing with Mac apps on desktop and portable hardware and software configurations. Mentor, trainer, and knowledge base for AIQ team, Copland DR1. Brought in projects near completion as "Rambo" tester - quick, thorough coverage in time critical situations. Identified several show-stoppers, preventing shipping. Prompted Design Centers to reassess risks.