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Mansoor Abbas Email & Phone Number
IT Helpdesk Specialist
at
Zones IT Solutions
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
IT Helpdesk Specialist
Location
Islāmābād, Pakistan
Company size
Who is Mansoor Abbas? Overview
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Quick answer
Mansoor Abbas is listed as IT Helpdesk Specialist at Zones IT Solutions, a with 3138 employees, based in Islāmābād, Pakistan. AeroLeads shows a matched LinkedIn profile for Mansoor Abbas.
Mansoor Abbas previously worked as IT Support Specialist at Agency Va and Lead Technical Support Engineer at Nova Communications Pakistan. Mansoor Abbas holds Master'S Degree, Information Technology, B from Quaid-I-Azam University, Islamabad.
Company email context
Email format at Zones IT Solutions
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Zones IT Solutions
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Profile bio
About Mansoor Abbas
At Agency VA, our proactive IT support team ensures seamless system functionality for our clients. With a Master's in Information Technology, My foundations in Windows OS’s, Desktop Support on Software and Hardware and Strong skills across Microsoft Office 365 – Admin and Licensing Azure Admin Skills - Azure Microsoft Entra ID, MFA, SSO, Exchange with Solid Troubleshooting process experience in Core Networking TCP/IP, DNS, DHCP, PowerShell, and network systems are critical in troubleshooting and swiftly resolving technical challenges.The role as a first responder to technical inquiries has honed my ability to provide exceptional customer service, a core value of our operations. Our collective efforts are aimed at not just resolving issues but also at empowering clients through education and support. Mastery in Spiceworks has been instrumental to our team's capacity to manage and optimize IT systems efficiently. Committed to staying ahead of the curve in technological advancements, we continuously evolve to offer the most current and effective support.
Current workplace
Mansoor Abbas's current company
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Zones It Solutions
3 roles
Mansoor Abbas work experience
A career timeline built from the work history available for this profile.
It Support Specialist
CurrentAs a Level 1 IT Support Specialist, I excel in providing top-notch technical assistance to customers with diverse levels of technical knowledge. With a strong foundation in troubleshooting hardware, software, and network issues, I am adept at diagnosing problems efficiently and implementing effective solutions.Key Responsibilities:1. First Point of Contact: Serve as the initial point of contact for customers seeking technical assistance via phone, email, or ticketing system.2. Issue Identification and Resolution: Diagnose and resolve technical issues related to hardware, software, and network connectivity promptly and effectively.3. Customer Service: Deliver exceptional customer service by actively listening to customers' concerns, empathizing with their frustrations, and ensuring timely resolution of issues.4. Documentation: Maintain detailed records of customer interactions, technical issues, and solutions provided to facilitate knowledge sharing and improve troubleshooting efficiency.5. Escalation Management: Escalate complex technical issues to Level 2 support or other appropriate teams while ensuring seamless communication and collaboration.6. Training and Guidance: Provide guidance and basic technical training to customers to empower them to resolve common issues independently.7. Continuous Improvement: Stay updated on the latest technologies, products, and industry trends to continuously improve technical knowledge and enhance support services.If you're seeking a dedicated and resourceful IT Support Specialist to enhance your team's technical support capabilities, let's connect!
Mar 2024 - Present
Lead Technical Support Engineer
As a Technical Support Engineer I am responsible for providing technical support to clients in person and remotely. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller’s issues are resolved. I also manage, maintain, and repair IT systems. My responsibilities include diagnosing and repairing faults, resolving network issues, and installing and configuring hardware and software.
Aug 2022 - Apr 2024
Team & coworkers
Colleagues at Zones IT Solutions
Other employees you can reach at zones.com. View company contacts for 3138 employees →
CM
Chris Mirabella
Colleague at Zones It SolutionsAlbany, New York Metropolitan Area, United States
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PW
Pascal Warren
Colleague at Zones It SolutionsAuburn, Washington, United States
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JG
Jared Gilley
Colleague at Zones It SolutionsKent, Washington, United States
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PV
Pooja Valsan
Colleague at Zones It SolutionsBengaluru, Karnataka, India
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MA
Mujtaba Aftab
Colleague at Zones It SolutionsIslamabad, Islāmābād, Pakistan
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AK
Andrew Krentkowski
Colleague at Zones It SolutionsSeattle, Washington, United States
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JM
Jim Mcjunkins
Colleague at Zones It SolutionsAuburn, Washington, United States
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VP
Venkatesh Prasad.K
Colleague at Zones It SolutionsPune, Maharashtra, India
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MM
Mary Mcgrath
Colleague at Zones It SolutionsAlbany, New York Metropolitan Area, United States
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JK
John Kamal
Colleague at Zones It SolutionsIslāmābād, Pakistan
View →
Chris Mirabella
Colleague at Zones It SolutionsAlbany, New York Metropolitan Area, United States
View →
PW
Pascal Warren
Colleague at Zones It SolutionsAuburn, Washington, United States
View →
JG
Jared Gilley
Colleague at Zones It SolutionsKent, Washington, United States
View →
PV
Pooja Valsan
Colleague at Zones It SolutionsBengaluru, Karnataka, India
View →
MA
Mujtaba Aftab
Colleague at Zones It SolutionsIslamabad, Islāmābād, Pakistan
View →
AK
Andrew Krentkowski
Colleague at Zones It SolutionsSeattle, Washington, United States
View →
JM
Jim Mcjunkins
Colleague at Zones It SolutionsAuburn, Washington, United States
View →
VP
Venkatesh Prasad.K
Colleague at Zones It SolutionsPune, Maharashtra, India
View →
MM
Mary Mcgrath
Colleague at Zones It SolutionsAlbany, New York Metropolitan Area, United States
View →
JK
John Kamal
Colleague at Zones It SolutionsIslāmābād, Pakistan
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2 education records
Mansoor Abbas education
Master'S Degree, Information Technology, B
Bachelor'S Of Science, Double Math, Physics, B
FAQ
Frequently asked questions about Mansoor Abbas
Quick answers generated from the profile data available on this page.
What company does Mansoor Abbas work for?
Mansoor Abbas works for Zones IT Solutions.
What is Mansoor Abbas's role at Zones IT Solutions?
Mansoor Abbas is listed as IT Helpdesk Specialist at Zones IT Solutions.
Where is Mansoor Abbas based?
Mansoor Abbas is based in Islāmābād, Pakistan while working with Zones IT Solutions.
What companies has Mansoor Abbas worked for?
Mansoor Abbas has worked for Zones It Solutions, Agency Va, and Nova Communications Pakistan.
Who are Mansoor Abbas's colleagues at Zones IT Solutions?
Mansoor Abbas's colleagues at Zones IT Solutions include Chris Mirabella, Pascal Warren, Jared Gilley, Pooja Valsan, and Mujtaba Aftab.
How can I contact Mansoor Abbas?
You can use AeroLeads to view verified contact signals for Mansoor Abbas at Zones IT Solutions, including work email, phone, and LinkedIn data when available.
What schools did Mansoor Abbas attend?
Mansoor Abbas holds Master'S Degree, Information Technology, B from Quaid-I-Azam University, Islamabad.
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