Overseeing the implementation and management of the CAFM system across the Kingdom. My key responsibilities include:• Spearhead the deployment and oversight of the CAFM system, ensuring seamless integration and operation throughout the region.• Define and establish rules, policies, processes, and workflows for the effective implementation and management of the CAFM system.• Work closely with development and project teams to address requests for system improvements or modifications… Show more Overseeing the implementation and management of the CAFM system across the Kingdom. My key responsibilities include:• Spearhead the deployment and oversight of the CAFM system, ensuring seamless integration and operation throughout the region.• Define and establish rules, policies, processes, and workflows for the effective implementation and management of the CAFM system.• Work closely with development and project teams to address requests for system improvements or modifications, managing the implementation of these changes on-site.• Actively engage with end users and management executives to clarify and analyze new system requirements.• Develop and present comprehensive reports on progress, trend analysis, performance metrics, and dashboards to stakeholders.• Plan and lead the implementation of new system processes and changes, including conducting ongoing process reviews.• Provide training for system users on CAFM functionalities and new features, along with periodic refresher courses.• Ensure that Planned Preventative Maintenance (PPM) frequencies are aligned with contractual agreements.• Oversee the operation and support of CAFM systems, including helpdesk and operational functions.• Conduct audits and quality checks on data to ensure accuracy and reliability.• Preparing SOW for mobilization/enhancement of CAFM system. Show less

o Mobilization of the CAFM System across all projects.o Define rules and policies, Processes, and process flow for the implementation of the CAFM System.o Administration and operation of the Computer Aided Community Management (CAFM) system from an Operational Maintenance Perspective.o Work closely with the development and project lead teams and charge requests for improvements/modifications to the CAFM and manage implementation on site.o Recommend improvements to system… Show more o Mobilization of the CAFM System across all projects.o Define rules and policies, Processes, and process flow for the implementation of the CAFM System.o Administration and operation of the Computer Aided Community Management (CAFM) system from an Operational Maintenance Perspective.o Work closely with the development and project lead teams and charge requests for improvements/modifications to the CAFM and manage implementation on site.o Recommend improvements to system structure and functionality working with vendors to improve tools and processes.o Monitoring, planning and scheduling of both the PPM and reactive workloads for both in-house staff ando Contractors.o Plan and lead implementation of new system processes and system changes including ongoing process reviews.o Manage access & authorization process ensuring regular review with head of departments. Act as gatekeeper and Subject matter expert (SME) in all aspects of systems security ensuring correct authorization levels are maintained including setting up new users, assigning permissions and reporting on user activity.o Engage actively the end users and the management executives in clarifications and analyses of new system requirementso Develop and deliver reports on progress, trend analysis, performance stats, and dashboards.o Providing CAFM training to system users and new features as well as periodic refreshment courses.o Ensure the Accuracy of Information logs onto CAFM.o Ensure PPM Frequencies are aligned as per the contract.o Manage the Operation and support the ongoing use of CAFM Systems for both the Helpdesk and Operations. Show less

o Strategic planning and implementation of Computerized maintenance system i.e. Work breakdown structure, maintenance scheduling, and control center management. o Coordination of breakdown maintenance, corrective maintenance, and preventive maintenance processeso Providing end-user training, administration support, and enhancements for SAP/CAFM applicationo Conflict resolution, end-user training, and day-to-day queries managemento Supporting IT solutions implemented across the… Show more o Strategic planning and implementation of Computerized maintenance system i.e. Work breakdown structure, maintenance scheduling, and control center management. o Coordination of breakdown maintenance, corrective maintenance, and preventive maintenance processeso Providing end-user training, administration support, and enhancements for SAP/CAFM applicationo Conflict resolution, end-user training, and day-to-day queries managemento Supporting IT solutions implemented across the business unit.o Designing and supporting integration methodologies and external systems management.o Higher management progress reporting with various dashboards, KPIs, and contractual requirementso Data templates management and quality assuranceo Management of SAP Mobile/PDA Solutiono Inventory planning, analysis, and reportingo Implementation of SAP systemo Implementation of CAFM system – Concept Evolution & FSI Mobile Goo Root cause failure analysis of KPI, maintenance activities, and breakdownso Costing and resources allocation of maintenance activitieso Facility technical information management and reporting Show less

To handle all related issues to the support service of Maintenance Management System Department within the &74060 Campus support (29 High Tech. Buildings), it will include and limited to the supervision of all SAP systems and its associated modules, all support documentation and required projects compilation. My job responsibilities include:• Project Coordination Handles and Monitor all the operation maintenance requests as well as plans for each type of works either planned… Show more To handle all related issues to the support service of Maintenance Management System Department within the &74060 Campus support (29 High Tech. Buildings), it will include and limited to the supervision of all SAP systems and its associated modules, all support documentation and required projects compilation. My job responsibilities include:• Project Coordination Handles and Monitor all the operation maintenance requests as well as plans for each type of works either planned jobs or unplanned jobs for example, preventive maintenance program and major breakdown  Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies Handling, analyzes, investigate, and resolve customer complains tickets Conducting online interviews, for department as per staff requirement Responsible for Project Orientation training for new staff Responsible for training all new employees in department• Reporting & Analysis Managing SAP issues in Saudi Oger Work Control Center, Providing Daily, Weekly, Monthly etc Reports to management, Follow-up on pending tickets, Mitigating Issues, Record Management etc  Prepare and review operational reports and schedules to ensure accuracy and efficiency Defining and Finalizing Templates for PM master data (functional locations), to be uploaded to the SAP System• IT Support  Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.  Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).  Configure software to connect to Internet application servers.  Provide training to clients in the use of system and applications as related to Internet.   Troubleshooting all network, scanners, printer’s issues. Show less

 Coordinate all activities related to the Document Control procedure, including technical documents, drawings, and commercial correspondence Input document data into the standard registers ensuring that the information is accurate and up to date.  Generate the various document control reports as required Typing of site documents, and follow up of all the site needs Makes sure that controlled copies of latest approved documents and drawings are given to the appropriate… Show more  Coordinate all activities related to the Document Control procedure, including technical documents, drawings, and commercial correspondence Input document data into the standard registers ensuring that the information is accurate and up to date.  Generate the various document control reports as required Typing of site documents, and follow up of all the site needs Makes sure that controlled copies of latest approved documents and drawings are given to the appropriate staff, subcontractors and suppliers as applicable  Maintain updated records of all approved documents and drawings and their circulation clearly  Maintain the documents and drawings in the Document Control office under safe custody without any damage or deterioration with easy traceability Maintain the files and control logs as required by the project Ensuring regulatory procedures and changes are followed Preparing reports for all internal & external documents (specially for reply needed documents to client) & updating to Project Manager, Operation Manager, Maintenance Manager & MMS Manager Show less