• Leading growth of company by growing revenue and scaling workforce to meet that growth• Exceeding quarterly company AOP targets, by formulating services revenue forecasts and managing department cost to ensure desired services margins• Responsible for a global team of 125+ with a pedigree of Engineers, Architects, Program Managers and Senior Directors• Promoting atmosphere of efficiency through empowerment, agility and accountability• Responsible for sustaining and hiring exciting talent through a balance of challenging technology, career paths and incentive plans• Providing leadership in strategic planning and execution• Achieving targets by keeping high customer satisfaction• Formulating and fine tuning Professional Services offerings with focus on creating recurring Services and new initiatives to enable Sales, and ultimately delivering on booked engagements• Creating and maintaining partnerships with 3rd party vendors globally• Directly maintaining global Project Management Office• Overseeing business engagement execution in an effective and efficient manner through project management methodologies, standards, tools and efficient processes

• Head of delivery team and point of contact for all clients• Leadership and guidance for global engineering staff• Staffing, training, mentoring and managing resources for multiple projects and clients• Implementation of process from specification to release with strict practices and documentation standards across all projects• Customer cadence based on client needs• Strengthening unity among engineering team with individualized communication, clear task assignment and collaboration• Project Management Consultancy

• Software Configuration and Release Management• Software Consultancy• Company Affiliations: Saratoga Systems, Xerox Corporation, Shoreline Communications, Network Associates, Fujitsu Microelectronics, Media Vision, Software Publishing Corporation