Mansur Mamujee Email & Phone Number

Feltham, GB

Colindale, England, United Kingdom

• 𝗠𝘂𝗹𝘁𝗶-𝗦𝗶𝘁𝗲 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Spearheaded operations across multiple branches, overseeing sales performance, revenue generation, and customer service metrics to drive business growth.
• 𝗦𝗮𝗹𝗲𝘀 𝗚𝗿𝗼𝘄𝘁𝗵: Strategically doubled weekly bookings from £15K to £30K through effective sales strategies, team coaching, and performance management.
• 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: Consistently maintained a customer satisfaction (CSAT) score above 4.3 stars, improving customer loyalty and contributing to positive Google reviews.
• 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Led initiatives to transition a branch from red to green audit status, ensuring full compliance with retail standards and operational excellence @ 27% (YoY).
• 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻: Awarded the prestigious Pride Award 2X for exemplary customer service and professional development, demonstrating leadership and commitment to quality.
• 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗢𝗽𝘁𝗶𝗺𝗶s𝗮𝘁𝗶𝗼𝗻: Exceeded monthly, quarterly, and annual revenue targets through effective business planning, KPI management, and process improvements.

Colindale, England, United Kingdom

London, England, United Kingdom

Walton-on-Thames, England, United Kingdom

Kingston Upon Thames, England, United Kingdom

Mombasa, Kenya

• Led and motivated a team of 15-20 ancillary staff and surpassed productivity targets.
• Efficiently dispatched, identified, and received quality tyres to achieve a high customer satisfaction level.
• Coordinated with roadside assistance companies to ensure prompt removal of vehicles for safety.
• Collaborated in meetings with management to propose initiatives and enhance policies and procedures.
• Managed records and utilised specialised reports to calculate warehouse ranks accurately.
• Ensured safe storage and transportation of goods in adherence to regulatory standards.

Kenya

• Nov 2019 – Mar 2020 Head of StoreDec 2018 – Aug 2019 Warehouse SupervisorJan 2018 – Nov 2018 Fuel Distribution Oct 2017 – Jan 2018 Bulk Sugar Dispatch
• Supervised physical receipt, inspection, and documentation of incoming/outgoing materials and equipment and created schedules to ensure project expectations were met.
• Assigned tasks based on team members' strengths and facilitated project milestones achievement.
• Cultivated long-term client relationships to gain a deep understanding of unique business requirements.
• Managed risks to ensure on-time delivery and contributed to internal audit checks for adherence to best practices.
• Handled correspondence and coordinated meetings to explore initiatives for industrial, fuel, gas, oil, and logistics.

Mba In Global Business, Business Administration And Management, General, Distinction

Key Modules: Strategic Management, changing world Leadership, global age Marketing, Managerial Finance, Project management, Corporate.

Chartered Manager, Cmgr Mcmi

Chartered Manager, Member of the Chartered Management Institute

Level 7 Diploma In Strategic Management And Leadership, Strategy And Leadership

CMI Associate

Bachelor Of Business Administration - Bba, Entrepreneurship/Entrepreneurial Studies, Second Class Honors, Lower

Diploma, Business Administration And Management, General, Pass

Level 4 diploma in business management from Advancing Business Education (ABE). FBTC is an affiliated institute in Daressalaam, Tanzania.