Mansur Jamal Email & Phone Number

I am a senior management executive with a passion for building high-performing teams and driving operational excellence through continuous improvement ecosystems. Over the past two decades, I have specialized in transforming organizations by optimizing processes, aligning strategies with execution, and fostering a culture of collaboration and data-driven decision-making.At Six Red Marbles, I built a new division from the ground up for U.S.-based EdTech companies, scaling operations to handle over 90,000 queries monthly while maintaining a customer satisfaction rating of over 99%. By leveraging Lean principles and automation, I doubled productivity and enhanced student satisfaction ratios.Previously, I led the business process transformation at Jouve India, driving profitability improvements of up to 30 percentage points across business units. My expertise in deploying ISO 9001:2015 frameworks and cultivating a Lean culture resulted in near-perfect on-time and defect-free deliverables.Key strengths include strategic alignment, performance measurement (KPIs), cross-functional collaboration, Lean Six Sigma methodologies, and end-to-end process ownership. Whether managing remote teams or navigating complex stakeholder relationships, I am committed to achieving sustainable, long-term improvements for organizations.Let’s connect if you’re looking for someone to lead operational transformations or scale high-impact projects in data-driven environments.

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  Post-Graduate