Paul Mansz Email & Phone Number

Rothesay, NB, CA

New Brunswick, Canada

New Brunswick, Canada

New Brunswick, Canada

Reporting to the Director of Registries, developed a roadmap to modernize the NB Corporate Registry, including a target architecture; conducted jurisdictional surveys and issued an industry RFI to inform this work.

Dallas-Fort Worth Metroplex

Reporting to the VP Product Innovation, I assisted with the new product introduction life cycle for new features of Frontier's Managed SD-WAN, and related products. This included working with the Product teams to document feature requirements, engaging engineering to complete specifications and certification, and cross-functional project management to.

Dallas/Fort Worth Area

Reporting to the Sr. Director, Product Management, I held responsibility for realizing improvements to the product feature set and service delivery processes of Frontier’s Managed SD-WAN solution. As part of a specialized task force formed following the solution’s first release to market I helped identify and led mitigation efforts to address gaps and.

New Brunswick, Canada

Toronto, Canada

• Reporting to Rogers’ Senior VP Consumer IT, I assisted Rogers by assuming a contracted VP role for its Care IT department, following the departure of the incumbent and pending transition to a new, permanent hire. I.
• Maintenance and support by internal staff and 3rd party integration partners for their voice platforms, telephony (switching through to handsets), and infrastructure… Show more Reporting to Rogers’ Senior VP Consumer.
• Maintenance and support by internal staff and 3rd party integration partners for their voice platforms, telephony (switching through to handsets), and infrastructure (server and network)
• Projects related to the evolution of IVR, SIP telephony, call recording, knowledge management, and other contact centre technologies
• Manage development, and follow-on engagement, of the strategic roadmap for the various contact centre technologies, including the introduction of automation, cloud-based service hosting, alternate contact centre agent.

New Brunswick, Canada

• In my tenure as a Partner with EY I provided a variety of services to our clients in Canada and in the US:
• Led software development initiatives, implementation, and ongoing management
• Led the delivery of intelligent automation (IA) programs, particularly Robotic Process Automation (RPA)
• Led the EY Centre for Advanced Analytics, including analytics-focused industry alliances
• Provided project and program management services I have brought extensive experience in new… Show more In my tenure as a Partner with EY I provided a variety of services to our clients in Canada and in the US:
• Provided project and program management services I have brought extensive experience in new technology and service development, and software and enterprise architecture, to our clients. Show less

• I co-founded Ambir Technology Group, a boutique IT consultancy, and helped it grow to over 60 employees with offices in Saint John and Fredericton NB, Halifax NS, and Saint John’s NL before being acquired by EY Canada..
• Led the service development, core… Show more I co-founded Ambir Technology Group, a boutique IT consultancy, and helped it grow to over 60 employees with offices in Saint John and Fredericton NB, Halifax NS, and Saint.
• Led the service development, core infrastructure, and vendor relationship management for a leading telecom's deployment of their next-generation IPTV service
• Led an enterprise transformation effort to address workflow integration, data migration, and infrastructure upgrade to a leading telecom's ITIL-compliant enterprise ticketing system.
• Manage projects and advise clients regarding new technology introduction, technology strategy, and intellectual property development and protection. Show less

I co-founded Kinek Technologies, which developed a software solution to enable consumer and business users of e-commerce services to direct package delivery to secure, unattended locations. I led the specification of the solution architecture and defined its security protocols, and supported business development activities. I led an initiative to partner.

I was part of the small team that founded 724 Solutions, which developed an Internet infrastructure solution for financial institutions that enabled them to offer personalized and secure on-line banking, brokerage, and e-commerce services across a wide range of Internet-enabled wireless and consumer electronic devices. I was both VP Architecture and VP.

Basc, Electrical Engineering With An Option In Computer Engineering

Mba, Operations Research