Mantana Phukor Email and Phone Number

- Managed company bank accounts and financial transactions.- Recruited, on boarded, and managed staff.- Oversaw inventory and operations of bar and wine products.- Coordinated internal communications and external correspondences.- Organized events, including logistics and scheduling.- Liaised with clients and suppliers to maintain strong relationships.

- Conducted cold-calls to hotels, sourcing decision-maker contacts.- Managing hotel data on HubSpot platform.- Testing and improving the systems.- Preparing startup-related documentation.

- Assisted calls, e-mails and messages from customer regarding denied bookings, solve overbooking issues with customer and hotel negotiating conditions.- Coordinated with the partner (hotel, car rental, airport transport, experience product) requirement, managing bookings in order to cover and solve the needs of the customer in the most efficient way. - Provided customer service with answering questions, resolving issues, delivering information, and also handling customer complaints.- Provided appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

- Managed essential office data.- Reported sales and expenses in monthly and daily meeting to CEO.- Coordinated with suppliers.- Oversaw office and system security including managed stock and company assets.- Managed CEO’s private driver schedule.

- Monitored reception emails, phone and action accordingly.- Addressed emergencies and resolved issues promptly.- Trained and mentored new staffs.- Managed daily and monthly income and expenses, providing summaries.- Provided friendly and informative guest services.

- Monitored reception emails, phone and action accordingly.- Addressed emergencies and resolved issues promptly.- Trained and mentored new staffs.- Managed daily and monthly income and expenses, providing summaries.- Provided friendly and informative guest services.