• Manage the implementation of ADP Workforce Now, a cloud-based SaaS solution that provides capital management, talent management, and benefits management for small to mid-sized businesses with up to 700 employees. • Implemented and managed a comprehensive medical benefits program, enhancing employee health coverage and satisfaction. • Led kickoff calls and regular status meetings with stakeholders and clients, ensuring clear communication and alignment throughout project lifecycles. • Proactively identified, assessed, and mitigated project risks, ensuring timely delivery and minimizing potential impacts on project outcomes.• Meet with project teams to gather requirements, assess feasibility of feature implementation within the ADP platform, and identify methods to improve the user experience (UX) and user interface (UI). • Managed healthcare payer clients including UnitedHealth Group, Aetna, and Anthem, successfully delivering tailored solutions to meet their complex operational needs and enhancing client satisfaction. • Partner with key internal stakeholders including within sales and project management to establish project timelines, extract data from legacy systems, and ensure adherence to budget constraints. • Serve as a technical specialist to provide clients with post-go-live support. • Interface with clients’ application programming interface (API) to extract, analyze and validate clients’ personnel data using Workforce Now.• Host trainings to drive user understanding and adoption of features and capabilities within ADP. • Experience using waterfall methodology and Monday (project management software) to execute project planning and implementation. • Led transition from a legacy payroll platform (QuickBooks) to ADP for an independently owned chain of Burger King Restaurants for Florida-based client; this transition streamlined Human Capital Management (HCM) operations for ~ 150 employees across four fast food restaurants.

• Managed technology projects for a multinational conglomerate that is the second largest privately held company in the United States, with annual revenue of ~$125B; its subsidiaries are involved in industries including but not limited to petroleum, energy, cloud computing, finance, raw materials, and investments.• Collaborated with key internal stakeholders including but not limited to data analysts, computing analysts, business analysts, software developers, project managers, program managers, product owner/sponsor and the legal team; gathered requirements, assessed feasibility of project implementation, and developed project scope, timelines, budgets, and contractual agreements.• Performed User Acceptance Testing (UAT) to confirm that functionality met end-user expectations.• Used ServiceNow, a project management tool, to track budgets, update financial information, analyze data and manage digital workflows for enterprise operations.• Experience working with stakeholders in multiple time zones and regions (i.e., the UK, China, India and Germany) to accomplish project goals.• Proven ability to manage multiple and competing projects simultaneously and think “outside of the box”.Key Highlights & Accomplishments:• Server upgrade: Managed the upgrading of 500+ servers across Louisiana, Texas and California to the latest operating system (OS) while mitigating the risk of/minimizing business interruptions.• Building Relocation: Managed the migration from a D.C. office to New York office for Molex; project scope included managing server procurement and migration and internet connectivity while working closely with Comcast (ISP).• Created several standard operating procedures (SOPs), the 5 Stages of Team Development and Koch Financial Management PowerPoint to streamline daily operations, drive employee engagement and retention, and promote knowledge-sharing on best practice in project management respectively.

• Managed projects on a lean, high-output team responsible for acquisitions, zoning, and permitting for large-scale, high-profile wireless and construction partners.• Led five direct reports to manage infrastructure projects for the Big Four cellular carriers (Verizon, AT&T, Sprint, and T-Mobile)• Managed the cellular site acquisition process for the TX, LA, IL, MI, and IL area, which included identification, due diligence, surveying, leasing/licensing, utility permitting and zoning of new facilities.• Served as point person for community and government agencies and maintained regulatory compliance for zoning.• Managed quality control, data entry, and tracking of site candidate packages, collocation applications, license/lease agreements, and other site acquisition documentation.• Maximized productivity by setting clear goals, identifying potential problems and risks, and providing status updates to stakeholders and management.• Evaluated processes and recommended changes to improve efficiency, resulting in five new policies and procedures, including a vendor CAD checklist, training PowerPoint, and on-air access application guide.• Led strategic planning with internal departments to ensure pre-established consumer timelines were met.Key Highlights & Accomplishments:•Ranked Top 5% performer (top six out of 80 employees in the department and two out of 27 on the team).

•Provided senior-level support to equity partners and paralegals.•Liaised between attorneys, courts, witnesses, victims, and other agencies as required.•Performed legal and investigative research on cases.•Reviewed, verified, and routed correspondences, reports, and legal documents.

• Closed cases upon receipt of close instructions and entered orders/judgments• Coordinated assignments and distribute them to my team appropriately• Trained and lead new hires within the department• Developed professional relationships with dozens of courthouses to schedule hearings• Sent weekly reports to managers, attorneys and co-counsels regarding case status• Copied, filed and prepared documents to be delivered to Clerks Offices, Judges Chambers, and Attorneys• Drafted/Amended Motions for Wisconsin, Illinois, and Iowa• Scanned, Uploaded, and Notated orders received back from various courts into case management• Prepared a policies/procedures manual for dismissals in Wisconsin, Iowa, and Illinois• Spoke to clients and defendants about the status of a case•Created a tracking system to identify old/new equipment/files that were to be distributed throughout the Chicago office.

•Prepared and served Summons, Alias Summons, and Orders to state and federal courthouses.•Performed courthouse filings of legal documents and provided legal staff with court procedure updates.