Marcus A. Johnson Email & Phone Number

Atlanta, GA, US

• Manage the implementation of ADP Workforce Now, a cloud-based SaaS solution that provides capital management, talent management, and benefits management for small to mid-sized businesses with up to 700 employees.
• Implemented and managed a comprehensive medical benefits program, enhancing employee health coverage and satisfaction.
• Led kickoff calls and regular status meetings with stakeholders and clients, ensuring clear communication and alignment throughout project lifecycles.
• Proactively identified, assessed, and mitigated project risks, ensuring timely delivery and minimizing potential impacts on project outcomes.
• Meet with project teams to gather requirements, assess feasibility of feature implementation within the ADP platform, and identify methods to improve the user experience (UX) and user interface (UI).
• Managed healthcare payer clients including UnitedHealth Group, Aetna, and Anthem, successfully delivering tailored solutions to meet their complex operational needs and enhancing client satisfaction.

Wichita, Kansas, US

• Managed technology projects for a multinational conglomerate that is the second largest privately held company in the United States, with annual revenue of ~$125B; its subsidiaries are involved in industries including.
• Collaborated with key internal stakeholders including but not limited to data analysts, computing analysts, business analysts, software developers, project managers, program managers, product owner/sponsor and the.
• Performed User Acceptance Testing (UAT) to confirm that functionality met end-user expectations.
• Used ServiceNow, a project management tool, to track budgets, update financial information, analyze data and manage digital workflows for enterprise operations.
• Experience working with stakeholders in multiple time zones and regions (i.e., the UK, China, India and Germany) to accomplish project goals.
• Proven ability to manage multiple and competing projects simultaneously and think “outside of the box”.Key Highlights & Accomplishments:

Elgin, IL, US

• Managed projects on a lean, high-output team responsible for acquisitions, zoning, and permitting for large-scale, high-profile wireless and construction partners.
• Led five direct reports to manage infrastructure projects for the Big Four cellular carriers (Verizon, AT&T, Sprint, and T-Mobile)
• Managed the cellular site acquisition process for the TX, LA, IL, MI, and IL area, which included identification, due diligence, surveying, leasing/licensing, utility permitting and zoning of new facilities.
• Served as point person for community and government agencies and maintained regulatory compliance for zoning.
• Managed quality control, data entry, and tracking of site candidate packages, collocation applications, license/lease agreements, and other site acquisition documentation.
• Maximized productivity by setting clear goals, identifying potential problems and risks, and providing status updates to stakeholders and management.

Elgin, IL, US

Chicago, IL, US

• Provided senior-level support to equity partners and paralegals.
• Liaised between attorneys, courts, witnesses, victims, and other agencies as required.
• Performed legal and investigative research on cases.
• Reviewed, verified, and routed correspondences, reports, and legal documents.

Chicago, Illinois, US

• Closed cases upon receipt of close instructions and entered orders/judgments
• Coordinated assignments and distribute them to my team appropriately
• Trained and lead new hires within the department
• Developed professional relationships with dozens of courthouses to schedule hearings
• Sent weekly reports to managers, attorneys and co-counsels regarding case status
• Copied, filed and prepared documents to be delivered to Clerks Offices, Judges Chambers, and Attorneys

Chicago, Illinois, US

• Prepared and served Summons, Alias Summons, and Orders to state and federal courthouses.
• Performed courthouse filings of legal documents and provided legal staff with court procedure updates.