Mantra Gadea Email & Phone Number

Brazil

• In this actual position, I am responsible for managing and leading the commercial team, increasing sales performance, mapping consumer profiles and behavior, and identifying market opportunities, working closely with.
• New Onboarding Process
• More than 10 products launch
• Market researchKey-achievement
• Created a new customer journey tracking process and implement MQL (Management Qualification Leads) process and Marketing Content.
• Led a team with 3 members, increasing team performance plus 40%, while creating a productive, high-energy, and achievement-oriented environment.

• Voce Ligado is a big marketing digital agency, that provides for their clients creating marketing strategies to increase sales. I was responsible for creating sales communication to increase sales and fit the market.
• Created new daily sales control
• Launching a marketing campaign for the first company's event (responsible for all brand communication)Key-achievement
• Develop and execute commercial strategy and content marketing strategy that drives brand awareness, customer acquisition, and retention, being responsible for increasing revenue plus 30%.Responsibilities
• Ensure the right consumer journey through coherent and engaging media & content strategies to build both brand equity and sales.
• Proactively identify probable issues and utilize creative thinking and problem-solving skills to determine the best corrective actions, create implementation plans to resolve, and seek the right level of approval to.

• Self-employed providing services to clients and brands that seek, through digital, to create marketing strategies, understand the audience, map market opportunities, and develop products that connect with the.
• New communication project for a brand in the aesthetics sectorResponsibilities
• Maximize business opportunities, analyzing brand and market results to identify risks and opportunities and develop acceleration and/or recovery plans to achieve the brand's business objectives.
• Constant research of new trends, tools, strategies, consumer insights, and suppliers of the digital marketing environment that can generate an impact on the company.
• Ensure all copy adheres to our brand personality and tone of voice
• Write and optimize content for the website and social networking accounts such as Facebook, Instagram, LinkedIn, and YouTube, etc

• I was invited to return to the Holanda Group Volkswagen dealerships.In this position, I was responsible for managing the sector, new projects, quality control, internal auditing, and leading a team of more than 10.
• Marketing after-sales sector campaignKey-achievement
• Responsible for a 30% increase in the training index of the company's employees, guaranteeing a great level of qualification.
• Reducing by 20% excess stock levels, consistently monitoring inventory levels while putting in place appropriate actions to reduce and improve the stock.
• Evolution of index consumer satisfaction keeping the company in the bonification line.
• Approval and certification in Volkswagen audits through driving performance and process quality according to brand expectations.

• Verauto is a group of Volkswagen dealerships, responsible for serving large companies with large fleets. The group was market expanding and in this position, I was responsible for the development and growth of the.
• Implementation ATC (customers attention total) Program according to the brand VolkswagenKey-achievement
• Responsible for more than 50% of revenue, developing and implementing strategies for the brand to achieve commercial goals and drive brand and business growth during the first year in the market.
• Drive customer satisfaction through daily interaction, maintaining above 9 as measured by net promoter score (NPS)Responsibilities
• Identify new business opportunities based on consumer and market research & data.
• Identify opportunities for growth and bring new clients for leveraging growth opportunities.

• Holanda is a group of Volkswagen dealerships, responsible for servingmore than 30 cities. For more than 8 years, the group stood out in performance, and high levels of customer satisfaction.Key-achievement
• Holanda was for 3 years ranked among the TOP 5 regional and TOP 50 national for most performance business driving results according to brand expectation. For that, I received two consecutive national awards for.
• Performing regular compliance audits, to ensure process, quality, and customer services are mitigating risk and are in line with brand requirements.Responsibilities
• Provide insights to improve consumer experience and increase customers' lifetime value by collecting, combining, and translating data on customer behavior.
• Creation and management of a network and building trusting relationships with potential customers.
• Manage multiple internal and external stakeholders.