Director - Customer Engagement And Success
CurrentBeing voice of Customer, Provide Business Solutions, Analyze technical feasibility, Building customer relationship, Pursuing opportunities for Customer Success
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Sunil Mantri is listed as Director Customer Engagement and Success | Gen AI | Data Analytics | AI | ML | BI | Product Mgmt at Parallel Minds, a with 42 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Sunil Mantri.
Sunil Mantri previously worked as Director - Customer Engagement and Success at Parallel Minds and Director - Service Delivery at Inteliment Technologies. Sunil Mantri holds Masters In Computer Mgmt from University Of Pune.
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Leader with expertise in Service and Product Delivery Management, Customer Success, Pre-Sales and having strong strategy and business acumen.With 25+ years of experience, has managed complex Enterprise (BI/DW/ERP), Data Analytics, AI, ML, IOT based and Customized Software Development Engagements, Product Engineering with Delivery Excellence.Strong domestic and global experience in working with and managing the expectations of the Global clients in cross cultural environments – US, EMEA, and APAC region. Instrumental in venturing couple of start-ups as Offshore Delivery Centre and Offshore Product Development for global and domestic clients.Aspires to provide data driven solutions that add value to the business and contribute in client success. Domains: Digital Transformation, US Healthcare, Manufacturing, Supply Chain, Hospitality and Service industry, BFSI, Retail, E-Commerce, Travel, Telecom, Automobile.
Listed skills include Program Management, Application Lifecycle Management, Product Lifecycle Management, Service Delivery, and 23 others.
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Pune, Maharashtra, India
Being voice of Customer, Provide Business Solutions, Analyze technical feasibility, Building customer relationship, Pursuing opportunities for Customer Success
Pune, Maharashtra, India
Major accomplishmentsImplementation of Data Science platform with AI, ML, Data visualization features for a large automobile manufacturing company in US and Canada.Strategic planning and execution to increase the Service revenue during pandemic period.Setting up of Managed Captive Centre.
Pune, Maharashtra
AlphaPoint is US FinTech company providing white label platform for Exchanges, Brokerages, and assets tokenization. AlphaPoint is technology provider for both primary issuance and secondary trading in the security token and cryptocurrency space using Blockchain.Role: Customer Success | Fraud Detection and Security.Major Accomplishments:Automation of Data Analysis and Reporting. Implementation of automation for fraud detection.Automation of Customer on boarding process for… Show more AlphaPoint is US FinTech company providing white label platform for Exchanges, Brokerages, and assets tokenization. AlphaPoint is technology provider for both primary issuance and secondary trading in the security token and cryptocurrency space using Blockchain.Role: Customer Success | Fraud Detection and Security.Major Accomplishments:Automation of Data Analysis and Reporting. Implementation of automation for fraud detection.Automation of Customer on boarding process for AlphaPoint Crypto Exchange thereby reducing timeline. Show less
Major Accomplishments:Successfully implemented Scrum framework for product development and service delivery teams. Lead initiative of QMS and ISMS Certification, periodic audits and process improvements.Defining the product roadmap and GTM strategy in collaboration with Sales team and top mgmt.
Pune Area, India
Major Accomplishments:Setting up offshore global delivery center in India.Successfully build team of PM, PL, developers and testers. Managed deliveries of SharePoint, Nintex, Business Intelligence and Dynamics CRM projects for global clients.
Pune Area, India
Product: EAMbrace is a comprehensive Enterprise Asset Management software that focuses comprehensively on fixed assets. EAMbrace caters to Property Mgmt., Contract Mgmt., Compliance and Lease Mgmt., Depreciation and Taxation.Major Accomplishments: Setting up delivery centre in Pune, India.Part of the core team involved in conceptualization, design, development, and implementation of EAMbrace.Close co-ordination with the development, testing, sales, and support teams.API… Show more Product: EAMbrace is a comprehensive Enterprise Asset Management software that focuses comprehensively on fixed assets. EAMbrace caters to Property Mgmt., Contract Mgmt., Compliance and Lease Mgmt., Depreciation and Taxation.Major Accomplishments: Setting up delivery centre in Pune, India.Part of the core team involved in conceptualization, design, development, and implementation of EAMbrace.Close co-ordination with the development, testing, sales, and support teams.API based integration with external ERP. Show less
Pune Area, India
Product: Command Centre is a user-friendly portal having all the features of the IP Phone. Managed Services – Telecom Billing System – Managed execution of monthly billing process. Enhanced monthly billing process that could be executed on weekly and daily basis (OSS/BSS).TNOS (Tower Network Operations System) an IOT based solution for telecom infra companies for monitoring, managing, and controlling telecom passive infrastructure wirelessly to reduce OPEX and increase operational… Show more Product: Command Centre is a user-friendly portal having all the features of the IP Phone. Managed Services – Telecom Billing System – Managed execution of monthly billing process. Enhanced monthly billing process that could be executed on weekly and daily basis (OSS/BSS).TNOS (Tower Network Operations System) an IOT based solution for telecom infra companies for monitoring, managing, and controlling telecom passive infrastructure wirelessly to reduce OPEX and increase operational efficiency.Major Accomplishments:Setting up of offshore delivery centre for Telekenex Inc. San Francisco, US.Build the development, testing and support teams.Implementation of On-demand billing module.Implementation of IOT solution for large telecom operator. Show less
Pune Area, India
Role: Project Manager - Testing (Client - Denver Health and Hospital Authority)Product: VaxTrax – A HL7 compliant application for DHHA used as immunization tracker. It maintains comprehensive EMR, Patient Management, Medicine Inventory, and Business Analytics.HealthDoc – A comprehensive solution for maintaining the EMR that are used by the physicians to track the information of patients and health metrics.Major Accomplishments:Development of testing scripts as part of… Show more Role: Project Manager - Testing (Client - Denver Health and Hospital Authority)Product: VaxTrax – A HL7 compliant application for DHHA used as immunization tracker. It maintains comprehensive EMR, Patient Management, Medicine Inventory, and Business Analytics.HealthDoc – A comprehensive solution for maintaining the EMR that are used by the physicians to track the information of patients and health metrics.Major Accomplishments:Development of testing scripts as part of automation.Reduction in efforts and timelines to release the next version. Show less
Mumbai Area, India
Major Accomplishments:Delivered data analysis application for sales and service function of Godrej Appliances. Successfully managed service delivery for all the branches of Godrej Appliances and PAN India dealer network.Seamless integration of legacy data with Business Intelligence application.
Other employees you can reach at parallelminds.in. View company contacts for 42 employees →
Vaibhav Patil
Colleague at Parallel MindsPune, Maharashtra, India
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Varsha Maskar
Colleague at Parallel MindsKolhapur, Maharashtra, India
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Madhuri Pawar
Colleague at Parallel MindsPune, Maharashtra, India
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Rashmi Zilpelwar
Colleague at Parallel MindsPune, Maharashtra, India
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Ravindra Kumar Gurung
Colleague at Parallel MindsPune/Pimpri-Chinchwad Area, India
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Akshada Mogal
Colleague at Parallel MindsPune, Maharashtra, India
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Shankar Kharat
Colleague at Parallel MindsPune, Maharashtra, India
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Shubham Bagal
Colleague at Parallel MindsPune, Maharashtra, India
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SP
Siddhesh Patil
Colleague at Parallel MindsPune, Maharashtra, India
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KK
Kapil Kualkarni
Colleague at Parallel MindsPune, Maharashtra, India
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Quick answers generated from the profile data available on this page.
Sunil Mantri works for Parallel Minds.
Sunil Mantri is listed as Director Customer Engagement and Success | Gen AI | Data Analytics | AI | ML | BI | Product Mgmt at Parallel Minds.
Sunil Mantri is based in Pune, Maharashtra, India while working with Parallel Minds.
Sunil Mantri has worked for Parallel Minds, Inteliment Technologies, Zcon Solutions, Eternus Solutions Private Limited, and Infotouch Technologies Pvt. Ltd.
Sunil Mantri's colleagues at Parallel Minds include Vaibhav Patil, Varsha Maskar, Madhuri Pawar, Rashmi Zilpelwar, and Ravindra Kumar Gurung.
You can use AeroLeads to view verified contact signals for Sunil Mantri at Parallel Minds, including work email, phone, and LinkedIn data when available.
Sunil Mantri holds Masters In Computer Mgmt from University Of Pune.
Sunil Mantri is listed with skills including Program Management, Application Lifecycle Management, Product Lifecycle Management, Service Delivery, Pre Sales, Customer Relationship Management, Test Management, and People Management.
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