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Sunil Mantri Email & Phone Number

Director Customer Engagement and Success | Gen AI | Data Analytics | AI | ML | BI | Product Mgmt at Parallel Minds
Location: Pune, Maharashtra, India 9 work roles 1 school
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Role
Director Customer Engagement and Success | Gen AI | Data Analytics | AI | ML | BI | Product Mgmt
Location
Pune, Maharashtra, India
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Sunil Mantri is listed as Director Customer Engagement and Success | Gen AI | Data Analytics | AI | ML | BI | Product Mgmt at Parallel Minds, a with 42 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Sunil Mantri.

Sunil Mantri previously worked as Director - Customer Engagement and Success at Parallel Minds and Director - Service Delivery at Inteliment Technologies. Sunil Mantri holds Masters In Computer Mgmt from University Of Pune.

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About Sunil Mantri

Leader with expertise in Service and Product Delivery Management, Customer Success, Pre-Sales and having strong strategy and business acumen.With 25+ years of experience, has managed complex Enterprise (BI/DW/ERP), Data Analytics, AI, ML, IOT based and Customized Software Development Engagements, Product Engineering with Delivery Excellence.Strong domestic and global experience in working with and managing the expectations of the Global clients in cross cultural environments – US, EMEA, and APAC region. Instrumental in venturing couple of start-ups as Offshore Delivery Centre and Offshore Product Development for global and domestic clients.Aspires to provide data driven solutions that add value to the business and contribute in client success. Domains: Digital Transformation, US Healthcare, Manufacturing, Supply Chain, Hospitality and Service industry, BFSI, Retail, E-Commerce, Travel, Telecom, Automobile.

Listed skills include Program Management, Application Lifecycle Management, Product Lifecycle Management, Service Delivery, and 23 others.

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Parallel Minds
Parallel Minds
Director Customer Engagement and Success | Gen AI | Data Analytics | AI | ML | BI | Product Mgmt
pune, maharashtra, india
Employees
42
AeroLeads page
9 roles

Sunil Mantri work experience

A career timeline built from the work history available for this profile.

Director - Customer Engagement And Success

Current

Pune, Maharashtra, India

Being voice of Customer, Provide Business Solutions, Analyze technical feasibility, Building customer relationship, Pursuing opportunities for Customer Success

Jan 2024 - Present

Director - Service Delivery

Pune, Maharashtra, India

Major accomplishmentsImplementation of Data Science platform with AI, ML, Data visualization features for a large automobile manufacturing company in US and Canada.Strategic planning and execution to increase the Service revenue during pandemic period.Setting up of Managed Captive Centre.

Jun 2020 - Dec 2020

Delivery Manager

Pune, Maharashtra

AlphaPoint is US FinTech company providing white label platform for Exchanges, Brokerages, and assets tokenization. AlphaPoint is technology provider for both primary issuance and secondary trading in the security token and cryptocurrency space using Blockchain.Role: Customer Success | Fraud Detection and Security.Major Accomplishments:Automation of Data Analysis and Reporting. Implementation of automation for fraud detection.Automation of Customer on boarding process for… Show more AlphaPoint is US FinTech company providing white label platform for Exchanges, Brokerages, and assets tokenization. AlphaPoint is technology provider for both primary issuance and secondary trading in the security token and cryptocurrency space using Blockchain.Role: Customer Success | Fraud Detection and Security.Major Accomplishments:Automation of Data Analysis and Reporting. Implementation of automation for fraud detection.Automation of Customer on boarding process for AlphaPoint Crypto Exchange thereby reducing timeline. Show less

Jul 2018 - Jun 2020

Delivery Manager

Major Accomplishments:Successfully implemented Scrum framework for product development and service delivery teams. Lead initiative of QMS and ISMS Certification, periodic audits and process improvements.Defining the product roadmap and GTM strategy in collaboration with Sales team and top mgmt.

Nov 2016 - Mar 2018

Head Pune Operations - Offshore Delivery

Infotouch Technologies Pvt. Ltd

Pune Area, India

Major Accomplishments:Setting up offshore global delivery center in India.Successfully build team of PM, PL, developers and testers. Managed deliveries of SharePoint, Nintex, Business Intelligence and Dynamics CRM projects for global clients.

Aug 2015 - Sep 2016

Head – Delivery And Implementation

Agraj Technocrats Pvt. Ltd.

Pune Area, India

Product: EAMbrace is a comprehensive Enterprise Asset Management software that focuses comprehensively on fixed assets. EAMbrace caters to Property Mgmt., Contract Mgmt., Compliance and Lease Mgmt., Depreciation and Taxation.Major Accomplishments: Setting up delivery centre in Pune, India.Part of the core team involved in conceptualization, design, development, and implementation of EAMbrace.Close co-ordination with the development, testing, sales, and support teams.API… Show more Product: EAMbrace is a comprehensive Enterprise Asset Management software that focuses comprehensively on fixed assets. EAMbrace caters to Property Mgmt., Contract Mgmt., Compliance and Lease Mgmt., Depreciation and Taxation.Major Accomplishments: Setting up delivery centre in Pune, India.Part of the core team involved in conceptualization, design, development, and implementation of EAMbrace.Close co-ordination with the development, testing, sales, and support teams.API based integration with external ERP. Show less

Dec 2010 - Jul 2015

Program Manager/Customer Success

Tekshore Technologies Pvt. Ltd

Pune Area, India

Product: Command Centre is a user-friendly portal having all the features of the IP Phone. Managed Services – Telecom Billing System – Managed execution of monthly billing process. Enhanced monthly billing process that could be executed on weekly and daily basis (OSS/BSS).TNOS (Tower Network Operations System) an IOT based solution for telecom infra companies for monitoring, managing, and controlling telecom passive infrastructure wirelessly to reduce OPEX and increase operational… Show more Product: Command Centre is a user-friendly portal having all the features of the IP Phone. Managed Services – Telecom Billing System – Managed execution of monthly billing process. Enhanced monthly billing process that could be executed on weekly and daily basis (OSS/BSS).TNOS (Tower Network Operations System) an IOT based solution for telecom infra companies for monitoring, managing, and controlling telecom passive infrastructure wirelessly to reduce OPEX and increase operational efficiency.Major Accomplishments:Setting up of offshore delivery centre for Telekenex Inc. San Francisco, US.Build the development, testing and support teams.Implementation of On-demand billing module.Implementation of IOT solution for large telecom operator. Show less

Jun 2006 - Nov 2010

Project Manager

Interlink Inc

Pune Area, India

Role: Project Manager - Testing (Client - Denver Health and Hospital Authority)Product: VaxTrax – A HL7 compliant application for DHHA used as immunization tracker. It maintains comprehensive EMR, Patient Management, Medicine Inventory, and Business Analytics.HealthDoc – A comprehensive solution for maintaining the EMR that are used by the physicians to track the information of patients and health metrics.Major Accomplishments:Development of testing scripts as part of… Show more Role: Project Manager - Testing (Client - Denver Health and Hospital Authority)Product: VaxTrax – A HL7 compliant application for DHHA used as immunization tracker. It maintains comprehensive EMR, Patient Management, Medicine Inventory, and Business Analytics.HealthDoc – A comprehensive solution for maintaining the EMR that are used by the physicians to track the information of patients and health metrics.Major Accomplishments:Development of testing scripts as part of automation.Reduction in efforts and timelines to release the next version. Show less

May 2004 - May 2006

Project Manager

Mumbai Area, India

Major Accomplishments:Delivered data analysis application for sales and service function of Godrej Appliances. Successfully managed service delivery for all the branches of Godrej Appliances and PAN India dealer network.Seamless integration of legacy data with Business Intelligence application.

Oct 1998 - Apr 2004
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Colleagues at Parallel Minds

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1 education record

Sunil Mantri education

FAQ

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What company does Sunil Mantri work for?

Sunil Mantri works for Parallel Minds.

What is Sunil Mantri's role at Parallel Minds?

Sunil Mantri is listed as Director Customer Engagement and Success | Gen AI | Data Analytics | AI | ML | BI | Product Mgmt at Parallel Minds.

Where is Sunil Mantri based?

Sunil Mantri is based in Pune, Maharashtra, India while working with Parallel Minds.

What companies has Sunil Mantri worked for?

Sunil Mantri has worked for Parallel Minds, Inteliment Technologies, Zcon Solutions, Eternus Solutions Private Limited, and Infotouch Technologies Pvt. Ltd.

Who are Sunil Mantri's colleagues at Parallel Minds?

Sunil Mantri's colleagues at Parallel Minds include Vaibhav Patil, Varsha Maskar, Madhuri Pawar, Rashmi Zilpelwar, and Ravindra Kumar Gurung.

How can I contact Sunil Mantri?

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What schools did Sunil Mantri attend?

Sunil Mantri holds Masters In Computer Mgmt from University Of Pune.

What skills is Sunil Mantri known for?

Sunil Mantri is listed with skills including Program Management, Application Lifecycle Management, Product Lifecycle Management, Service Delivery, Pre Sales, Customer Relationship Management, Test Management, and People Management.

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