• Managed purchase orders, oversaw inventory, and carefully reconciled invoices, ensured smooth procurement and accurate financial records in the business.• I transformed raw data into actionable business insights using MS Office tools to forecast future purchase order procurement and sales forecasts.• Generated stock turnover day’s reports, followed up on DOA (Defect on Arrival) issues, calculated price drop rebates, Monthly schemes and prepared opening and closing balance reports.• Performed data maintenance, followed up on RTGS transactions and generated monthly review reports.• Managed teams, oversaw channel partners, optimized stock management and cultivated strong relationships.• Demonstrated proficiency in data transformation, purchase order forecasting and regular distributor assessments using Company's CRM software.

·        Managed customer interactions with a high level of professionalism, ensuring a positive experience.·        Proficiently handled KYC processes, facilitated loan creation, and successfully executed cross-sales initiatives.·        Successfully managed third-party products, specifically Health and Vehicle Insurance, enhancing the range of financial services offered.·        Proactively addressed customer issues, demonstrating effective and timely solutions, contributing to overall customer satisfaction and service excellence.