A highly self-motivated technology professional with hands-on experience in IT infrastructure & Security operations Management.IT Applications management, Information Security Management (ISMS ISO 27001:2022) IT operations Service delivery, vendor Management, IT project management, Continual Service improvement, Process Management, Internal Governance& Control, Audit & Compliance, SLA management, Procurement Planning, Negotiations IT asset management. Finnone Neo- GA 1.3,GA 2.5 GA 6.0 implementation Web applications are -CAS/LMS/COLLECTION, Finnone to Macom migration, Maintenance support Techno-Functional Professional with 13+years of experience in BFSI and finance Domain. End users Support for branches roll outs of core banking/Core finance/Finnone CAS-customer Acquisition system, MS-Loan management system, Mobile applications support-M-CAS(For field sales team)/M-Collect(For field collection team) managing Evaluating performance for various team members/Vendor Resources tracking of progress and follow-up for better service delivery, Skilled in business process, requirements ,Oracle database, Data migration. Strong information technology professional with a Master of Computer Application (MCA-IT)from Jaipur national University