Being a dedicated professional with very good educational background and a proven record of high performance, I am keen to share the vision of my journey and become a resultant of its goals and achievements.With reference to my educational background, the acquisition of a Bachelor's degree in Computer Application helped me develop both personally and professionally. Not only did it serve as a basis for improving my academic skills and demonstrating my critical judgment, but it also provided me with the skills to perform discourse analysis, evaluate and understand.With regards to my career, currently an Entrepreneur - Founder of Zenith Ventures and also had worked as Deputy Manager in Bank Industry, Flight Manager in Aviation Industry, Production Support Analyst in the Retail sector and Business Development Associate in Education Sector. Some other freelance works include Volunteer, Marketing, Content writing, Coding, Brochure designing, Proofreading and typing. The experience I have gained from working with people from culturally diverse backgrounds helped me see things from a broader perspective and achieve greater confidence in interacting with people from different ages, cultural backgrounds as well as level of education.In a broader context, I’m considered to be a well-focused and detail-oriented employee with excellent organizational skills. My personal management skills and my interpersonal effectiveness make me someone who adapts well in the working environment. Significantly, I can work very well individually or as a part of a team, in face to face and in distance mode. I work well under pressure and I have always made sure that a deadline is met. As a person who believes in continuous personal and professional development, I uphold that constructive feedback fuels motivation in the workplace. Hence, I aspire to work with people who would give me the opportunity to pursue my research oriented interests, broaden my knowledge, and build effective working relationships.
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Customer Service AssociateTescoUnited Kingdom -
Ceo And FounderZenith Venture Travels Mar 2024 - PresentKochi, Kerala, India
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Deputy Manager (Region - Branch Sales Manager)Icici Bank Dec 2022 - Mar 2024Kochi, Kerala, IndiaRecently worked in the NRI department managing a portfolio of 400+ HNI NRI clients • Also, Worked as the Region Sales Manager of Mortgage team with direct contact of 10 branches and managed a downline team consists of 1 Team Leader, coordinator and 10 sales executive staffs reporting.• Planning region wise, branch wise sales plan budget & supporting Branch Managers with day-to-day sales operation and evaluating performance - closely monitor financial accountability of sales team• Generate Report on branch wise sales results with achievements on daily basis• Collaborate with upper management in setting up appropriate benchmarks for sales team.• Analyze regional market trends, train new sales people & discover new opportunities for growth. -
Crime Information OfficerNational Crime Investigation Bureau Jun 2023 - Feb 2024Kochi, Kerala, IndiaCrime Information Officer in Social Crime Division -
Cyberdome VolunteerKerala Police Cyberdome Mar 2022 - Feb 2024Kerala, IndiaCyberdome is a center of Excellence for Kerala Police, to meet the long-term security challenges in the digital arena of the modern world, by bridging the gap between the latest changes and innovations in the cyberspace and the skill set development of Kerala Police, in combating the emerging cyber threats. It is envisaged as a collaboration center for both the public and private fraternity to converge and share information, as well as resources, that will escalate the safety of our cyberspace.• Civil Rights and Social Action• Prevention of Cyber Crime and protection in Cyberspace--> http://www.cyberdome.kerala.gov.in/ -
Ramp Officer - Flight ManagerIndigo (Interglobe Aviation Ltd) May 2022 - Nov 2022Bengaluru, Karnataka, India• Worked as an officer in Airport operation and Command Center (AOCC) • Worked as the Ground Captain, coordinating & collaborating with various team (Security, Pilots, Engineers, Crew, Cargo, Baggage, ATC, Loaders, Cleaners, AOCC & CLC) and ensuring the safety & security of passengers and Boarding clearance.• Ensures all ramp operations and requirements to follow the Standard Operating Procedures (SOPs). Routine checks of Ground Support Equipment (GSE) & also ensures that cargos and baggage are loaded onto aircraft on time.• Also, worked as a staff in flight dispatch to prepare the documents for each flight Captains like METAR report, fuel details and crew details. -
Business Development AssociateByju'S Feb 2022 - Mar 2022Kochi, Kerala, India• Deep understanding of the Indian education sector.• Conducting market research and identifying potential clients.• Skills in mentoring and guiding students.• Cultivating strong relationships with new clients, while maintaining existing client relationships.• Collating and maintaining client information in the CRM database.• Working closely with staff across departments to implement growth strategies.• Developing and implementing sales strategies, client service and retention plans, and analyzing sales data to inform or update marketing strategies.• Assist with drafting business plans, sales pitches, presentations, reference material, and other documents as required.• Ability to manage multiple projects concurrently and meet deadlines.• Identify new business opportunities and partners.• Demonstrate strong interpersonal skills with the ability to engage effectively with various levels of management, staff, and clients. -
Programmer AnalystTata Consultancy Services Aug 2021 - Jan 2022Kochi, Kerala, India• Review and understand the current application to implement archiving logic.• Develop and maintain accurate technical and user documentation.• Performing operational tasks (e.g. run and monitor discovery jobs, generate weekly, monthly application reports, etc.).• Issue advisories for any outages/incidents which affect the user community.• Monitor application and database servers.• Help the users in solving data issues.• Develop SQL queries to fetch the data.• Work with the team to fix any reported internal issues that stops the development of services.• Collect and provide reporting applications health and usage metrics.• Work with system/database administrators and development team to resolve issues. -
Production Support AnalystTata Consultancy Services Sep 2020 - Aug 2021Chennai, Tamil Nadu, India• Manage team ticket queue and resolve in timely manner.• Troubleshoot minor and major system problems in a timely manner and escalate to L3 support when necessary.• Provide global, 24x7 operations support to Service Asset and Configuration Management (SACM) Applications.• Meet service level agreement (SLA) commitments.• Perform system administration tasks.• Assisting on Production Support activities such as assisting with incident and problem resolution, adding new users, Dynamic updations.• Guide customers on product features, product selection and configuration and implementation. -
Internshala Student PartnerInternshala Sep 2019 - Sep 2020Ernakulam• Inculcate the internship culture in campus.• Host activities like workshops, seminars, events, and build relationships with students and faculty.• To promote Internshala brand, products & services on campus. -
Campus AmbassadorE-Cell, Iit Bombay Aug 2019 - Jan 2020Mumbai, Maharashtra, India• Works with the other student Ambassadors to plan, organize, promote, supervise and evaluate Orientation & Student Life Programming to meet the needs ofstudents• Review online communications and provide feedback & support for content updates• Create consistent and meaningful content from the student perspective on all identified socialmedia platforms, including writing and editing social media posts, improving engagement, andpromoting social media campaigns.• Maintain day-to-day social media engagement, content and conversation across Social media.• Establish ways to assess, measure, and report on social media and virtual efforts• Suggest recommendations to improve the social media marketing strategy for optimal results• Serve as a role model and peer mentors to new and continuing students -
Social Media Marketing InternWe Are Crazy (Crazy For Success Foundation) Jul 2019 - Sep 2019Ernakulam• Content writing and designing.• Knowledge of analytical tools in social media platforms.• Ability to multitask.• Ability to work in a team.• Manage the social media calendar.• Brainstorm campaign ideas.• Post on various social media platforms such as Facebook, Instagram, and LinkedIn.• Analyze analytics to gauge the success of campaigns.
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Web Development InternItec Education Center Oct 2016 - Nov 2016Muvattupuzha, Kerala, IndiaWorked as an Intern in i-TECH Education Center and Completed web development course consisting of C++, JavaScript, HTML/CSS and PHP• Writing well-designed, testable, efficient code.• Be responsible for maintaining, expanding, and scaling our site.
Manu Suresh Skills
Manu Suresh Education Details
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Business Administration And Management, General -
Computer Science -
Kerala Vocational Higher Secondary EducationComputer Science -
Modern International Indian School - Saudi ArabiaScience
Frequently Asked Questions about Manu Suresh
What company does Manu Suresh work for?
Manu Suresh works for Tesco
What is Manu Suresh's role at the current company?
Manu Suresh's current role is Customer Service Associate.
What schools did Manu Suresh attend?
Manu Suresh attended Ulster University, Mahatma Gandhi University, Kerala Vocational Higher Secondary Education, Modern International Indian School - Saudi Arabia.
What skills is Manu Suresh known for?
Manu Suresh has skills like Python, Ms Office, Sql, Networks And Security, Microsoft Excel, Assembling Pc, Linux, Adobe Photoshop, Php, Javascript, C++, Dtp.
Who are Manu Suresh's colleagues?
Manu Suresh's colleagues are Dewage Tharika, Tom Welsh, Beth Newall, Neringa Butkeviciute, Victoria Sloan, Deborah Layfield, Lee Monks.
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Manu Suresh
Sydney, Nsw -
Manu Suresh
Product Designer & Ux Engineer @ Innovation Finance Usa | Product Design, Ux/Ui Design, Design Strategy, PrototypingRochester, New York Metropolitan Area3innovationfinance.com, nttdata.com, quickfi.com2 +158530XXXXX
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Manu Suresh
Stuttgart
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