Manuel Solano

Manuel Solano Email and Phone Number

Leader and Talent Developer. Food Industry expertise (Corporate and Franchisees Support and Supervision, Markets Opening, Finance, Operations, Process Mapping and Implementing). Airports, Banking and Telecommunications.
Manuel Solano's Location
United States, United States
About Manuel Solano

Transformational Leader, Talent Developer, Exceptional Service and Operations Expert; Team Builder, Project Manager.Bilingual (Spanish), hard working, results oriented, very creative and committed individual; used to work under pressure and without it with the same passion and results.Relevant experience in Operations Direction; with a wide knowledge of processes definition, mapping, development, launching and implementation at all levels. I am expert on human relations, exceptional customer service and developing personnel. A natural leader, very adaptable and a top performer that has worked, teach, managed and executed successfully in the US, Mexico, the Caribbean and Central America.My experience comprises direction and management in Customer Service, Operations, Security, Airlines and Airports Administration, Sales, Marketing, Telecommunications, Financial Industry, Quality Auditing, Food Industry and in the Translation and Interpretation fieldsI have strong hands on experience in the Executive Management field (25 + years) having lead teams from 6 to 450 employees in 8 different countries; with strong performance and results.

Manuel Solano's Current Company Details

Leader and Talent Developer. Food Industry expertise (Corporate and Franchisees Support and Supervision, Markets Opening, Finance, Operations, Process Mapping and Implementing). Airports, Banking and Telecommunications.
Manuel Solano Work Experience Details
  • Jpmorgan Chase & Co.
    Fraud Investigations / Team Leader - Chase Travel
    Jpmorgan Chase & Co. May 2022 - May 2024
    Plano, Texas, United States
  • Wingstop Restaurants Inc.
    International Business Consultant For The Americas (Mexico / Latam)
    Wingstop Restaurants Inc. Mar 2021 - Mar 2022
    Dallas, Texas, United States
  • Pollo Campero
    National Franchise Business Consultant At Pollo Campero Usa
    Pollo Campero Mar 2019 - Feb 2021
    Dallas, Texas
    Operational Leader and Supporter of all franchisee stores in the country. Brand ambassador.
  • Pollo Campero
    National Operations Services Manager - Usa
    Pollo Campero Jan 2018 - Mar 2019
    Dallas, Texas. United States.
    Operational Excellence and Services support for all Chain Restaurants in the United States.Creation of Operational Documentation (Training Material, Implementation Guides and Visual Aids) and rollouts. Communications, Operational Analysis, Processes Improvement, Projects Implementation.
  • Pollo Campero
    National Training Manager - Documentation Lead Usa
    Pollo Campero Aug 2017 - Jan 2018
    Dallas, Texas
    Training Manager - Corporate Offices Campero International. Documentation (Training Material, Implementation Guides and Visual Aids) Creation and rollout; in-site Training (theory/practical), follow up, personnel development, launches and implementation
  • Pollo Campero
    Operations Service Specialist -Oss Dallas
    Pollo Campero Jan 2017 - Aug 2017
    Dallas, Texas
    Operational Support, Operational Audits, On the Field Training, Processes Implementation and Procedures Reinforcement
  • Bank Of America
    Assistant Vice President/ Bcm Ii
    Bank Of America Oct 2012 - May 2016
    Brevard County, Florida, Usa
  • Grupo Lafise
    Senior Branch Manager
    Grupo Lafise Sep 2011 - Jun 2012
  • Hsbc
    Premier Branch Manager
    Hsbc May 2007 - Sep 2011
    Escazú, San Jose; Costa Rica
  • Hsbc Card Services
    Bilingual Unit Manager
    Hsbc Card Services Aug 2005 - May 2007
    Tulsa, Oklahoma, Usa
  • Language Line Translation Solutions
    Interpreter (English-Spanish-English)
    Language Line Translation Solutions Jan 2004 - Aug 2006
    San Jose, Costa Rica And Eeuu
  • Costa Rica International Airport
    Operations And Security Manager
    Costa Rica International Airport Feb 2001 - Sep 2003
    Aeropuerto Internacional Juan Santamaria, Costa Rica
    Management of the Security and Operations of one of the busiest airports in the Region
  • Signal / Intelvip
    Sales And Marketing Manager
    Signal / Intelvip Apr 1997 - Dec 2000
    San Salvador, El Salvador
    Launching of the brand countrywide and direct supervision and responsibility for the sales force and the marketing strategies
  • Grupo Pizza Hut (Blockbuster)
    Store Manager
    Grupo Pizza Hut (Blockbuster) Mar 1996 - Apr 1997
    San Salvador, El Salvador
    Store GM
  • Copa Airlines
    Airport Assistant Manager
    Copa Airlines Aug 1994 - Feb 1996
    Comalapa International Airport El Salvador
    Airport Assistant Manager (Operations)
  • United Airlines
    Customer Service Agent / Reservations Agent
    United Airlines Feb 1992 - Aug 1994
    El Salvador

Frequently Asked Questions about Manuel Solano

What is Manuel Solano's role at the current company?

Manuel Solano's current role is Leader and Talent Developer. Food Industry expertise (Corporate and Franchisees Support and Supervision, Markets Opening, Finance, Operations, Process Mapping and Implementing). Airports, Banking and Telecommunications..

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