• Oversaw 6 Dept Managers, 3 Assistant grocery managers, 200 frontline employees, co-managed a yearly budget for a facility within a union environment • Kronos Labor force and sales forecasting• Provide inspired leadership by creating a culture of safety for the organization• Make important policy, planning, and strategy decisions• Develop, implement and review operational policies and procedures• Assist HR with working thru personnel issues and recruiting when necessary• Help promote a company culture that encourages top performance and high morale• Oversee budgeting, reporting, planning, and auditing • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations• Identify and address problems and opportunities for the company• Build alliances and partnerships with other store locations in the same area to enhance continuous improvement• Support worker communication with the management team in grievance union process

• Measures Daily/weekly allotment of budgeted hours to drive performance for employee productivity and quality• Supported safe, hazard free environments for employees on the job, mitigating situations as needed to ensure safe working environments.• Managed groups by supporting all training and safety needs and facilitating safety meetings prior to jobs beginning, ensuring complete understanding of job and all hazards and safeguards.• Directs staff to cohesively support strategic customer care service objectives, directs market frontline leaders to enhance staff and team skills and competencies, and establishes team performance objectives.• Investigates cause analysis issues for problem reconciliation and leads corrective action for complaints related to transportation, logistics handling and warehousing

• Replenishes products through proper buying procedures. • Orders perishable grocery products and maintains appropriate back stock levels. • Controls spoilage/shrink; achieves turn goals; participates in inventory. • Ensures orders for product are timely and accurate • Oversees customer special order procedure. • Analyzes and controls product transfers, waste, and spoilage. • Supports leadership in conducting inventories. • Maintains financial profitability by meeting and exceeding purchasing and sales targets. • Provides excellent customer service, addresses need of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously. • Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product. • Follows and complies, or ensures compliance, with established procedures, including health and sanitation, and safe work practices. • Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance cleanliness and safety standards. • Immediately reports safety hazards and violations. • Performs other duties as assigned by store• Collaborate with internal and external vendors/suppliers to ensure deliveries are timely and accurate

• Greet customers, provide them with item information and direct them to the item’s location in a store• Discard all expired items according to company policy• Perform stocking duties such as lifting, rotating products, blocking, dusting and facing• Manage cash register as required• Maintains a clean and safe working environment