Freight Forwarding Business | Road | Sea | Air |Dangerous Goods | Food Liquids | E-Commerce | General Load | Link Trailer | Controlled Temperature |● Responsible for developing and implementing the commercial strategy.● Create and boost the commercial team.● Revitalization of strategic customers and increased commercial aggressiveness.● Responsible for international tenders.● Ensure the development of the customer portfolio, prospecting and new business opportunities.● CRM design and implementation.● Implementation and monitoring of KPIs.● Management and monitoring of the entire commercial process, lead management, cross-selling and upselling dynamics.● Responsible for the integration of Spanish companies.● Implementation of an Iberian sales dashboard.● Create and boost the Marketing department for the Group.● Responsible for developing and implementing the marketing strategy.● Responsible for Group rebranding.

Detailed information at: https://manuelribeiro.webnode.ptFreight Forwarding Business | Air | Sea | Road |• Leadership of the sales teams;• Direct management of strategic clients;• Responsible for commercial training for the entire organization;

Detailed information at: https://manuelribeiro.webnode.ptFreight Forwarding Business | Air | Sea | Road |• Coordination of commercial team;• Direct management of corporate clients;• Responsible for hunting strategy - client / partners;• Coordination and reorganization of Pricing / Procuremet / Operations departments;• Implementation of the technological revolution - methodologies / technologies;

Detailed information at: https://manuelribeiro.webnode.ptFreight Forwarding Business | Air | Sea | Road | Project Cargo |SALES DIRECTORPortugalJul 2016 - Set 2018• Preparation of sales plan;• Leadership of the Hunter & Farmer sales teams;• Direct management of strategic clients;• Commercial coordination of branches - France / Angola / China• Responsible for commercial training for the entire organization;SS&P - SALES STRATEGY & PLANNING DIRECTORPortugalDec 2015 - Jul 2016• Responsible for the commercial strategy between the different Business Units;• Leadership Junior commercial team with 360º sales portfolio;• Leadership of the Critical Service department;• CRM development and coordination;• Commercial & Marketing management consultant at different UND;

Detailed information at: https://manuelribeiro.webnode.ptExpress & Freight Forwarding BusinessSMM - SALES & MARKETING MANAGER PortugalApr 2003 – Mar 2015FedEx – Rangel Expresso, SA. • Development of the Commercial & Marketing strategy;• Preparation of business plan;• Recruitment, training and leadership of the Commercial & Marketing team;• Development of new services / partnerships;• Management of strategic and promotional events;• Coordination of ERP / CRM implementation;• Implementation and monitoring of ISO 9001 Certification;SENIOR SALES MANAGERAngolaJun 2008 – Mar 2015• Leadership and coordination of all commercial activity dedicated to the Oil & Gas sector;• Responsible for international push pull between Houston / Hawarden / Dubai / Luanda;• Direct management of corporate clients;• Training and monitoring of operational teams dedicated to the Angolan market;• Coordination of projects to develop new services;GLOBAL MARKETING DIRECTORPortugalJan 2012 – May 2014 • Responsible for group communication strategy;• Responsible for strategic marketing Portugal / Angola / Mozambique / Brazil;• Promotion and coordination of cross-selling activities between different UND;• Creation and coordination of global website;• Responsible for brand awareness actions;SALES SUPERVISORPortugalFeb 2001 – Mar 2003 • Monitoring the sales team activity;• Direct management of Large Accounts;• Development of services dedicated to the metallurgical and wine sectors;

Express Business• Direct management of large clients account in the northern region of Portugal;• Monitoring of negotiations with greater operational complexity;• Support to the north commercial direction;

Express BusinessDirect management and recruitment of customers in the footwear, textile and ceramics sectors;