Manuel Alberto Email & Phone Number

Cypress, California, United States

Los Angeles, California

Tucker School ACT Program

Los Angeles, California

Manage Group reservations and group requirements. Closely coordinate with all key departments and key contact persons pertaining to the group details, rates, room type requests, dates, VIP's.Collate daily reports, forecasting, yield and revenue management.

Greater Los Angeles Area

Las Vegas, Nevada Area

Responsible for planning, directing, controlling and coordinating all front office related activities, operations and personnel, ensures efficient, warm and professional service at all times, fostering excellent customer relations and service recovery. Front Office operations would include Front Desk, Concierge/Bell Service, Transportation/Valet, Guest.

Philippines

Faculty member at the School of the Hotel, Restaurant and Institution Management teaching Front Office Procedures, Information Systems, This includes the modular management classes for International Hotel Management students taking their double degrees in partnership with Vattel School in France. The curriculum offers both lecture and laboratory classes..

Philippines

Management, Front Office Management and Housekeeping Management. The classroom has 35 - 40 students per class in lecture and laboratory. Manage a group of 18 students as their

Philippines

Directed the Reservations department of a 632-room hotel. The office employed twelve full-time employees working on various channels of bookings and servicing guests for the Manila property.Maintained the Fidelio database of the hotel. Identify and implement processes to effectively manage the configuration of rates, parameters and system codes, and.

Philippines

Managed the Reservations department of a 302-room hotel. Directed the yield & revenue process of the hotel. Forecasted current and future months of the year. Maximized overall hotel room revenue through development and implementation of effective inventory and pricing strategies based on future demand forecasts, current trends and historical data to drive.

Philippines

Managed the Reservations department of a 302-room hotel. Directed the yield & revenue process of the hotel. Forecasted current and future months of the year. Maximized overall hotel room revenue through development and implementation of effective inventory and pricing strategies based on future demand forecasts, current trends and historical data to drive.

Philippines

Managed the Reservations department of a 699-room deluxe hotel.Directly supported the Director of Reservations & Yield Management and acts as such in the absence. Oversee the daily activities of the Reservations office. The office employed ten full-time employees working on various channels of bookings and servicing guests for the Manila property; the.

Philippines

Part of the team that won the Shangri-La Hotel & Resort Group's first Merlin award for Best Reservations Performance in 1997.Awardee of the Tanging Gawad in recognition of the outstanding work performance and exemplary attitude for the first quarter of 1997.Appointed Officer in Charge in the absence of an Assistant Manager.Administer Reservations for.

Philippines

Functioned as a Senior Receptionist who enforced teamwork among front office staff; handled effective and immediate servicing of hotel guests.Managed the smooth flow of operations at the front desk which main function is to handle check-in and check-out and servicing of hotel guests which included: all hotel inquiries, requests, complaints, and Concierge.

Calatagan Phiippines

Pre Opening Team Managed and Supervised the Front Office department of a 200-room deluxe Resort Hotel. The office employed eighteen Front Office Staff working on different areas which service the: Front Office, Reservations, Concierge, Bell Service, and Telephone Operator. Directly supported the Front Office Manager and acted as such in the absence..

West Hollywood, California

Part of the Front Office team that assisted in managing the department of a 200 all Suite boutique hotel.Facilitated all the monetary requirements of the guests.Provided immediate attention to the needs of the hotel guests which entailed coordination with other departments. Ensured the smooth flow of Front Office at all times.

Beverly Hills, California

Front Desk Agent Pre-Opening Team As team leader, led the team in handling the smooth flow of hotel guests during check-in and check-out; servicing guests requests, inquiries and Concierge concerns which included mail and key.Managed all the monetary requirements of the guests.Extensive training in Rooms Division: Performed Concierge and Housekeeping duties.

Certificate Hotel Management, Front Office, Housekeeping And Hotel Accounting, B+

Bachelor Of Science In Commerce, Business Administration, 3.0 Gpa

Junior Managers Association - Public Relations Officer School Religious Organization committe School board - member

Elementary And Secondary Education Diploma, Elementary And Secondary Education

Elementary and High School Loyalty Award LSGH Awardee PSAA Varsity Volleyball - team manager

Education record

La Salle Greenhills High School Alumni

Grade School Alumni 1972-1979

La Salle Greenhills Grade School Alumni