Manuel Bendaña, Dipir, Cldp, Cssyb Email and Phone Number

SKILLS and CAPABILITIESHuman Resource Management• Highly skilled in the design and delivery of training programs.• Extensive background in Data Analytics• Strong process improvement skills using Six Sigma (Yellow Belt Certified practitioner).• Experienced in Compensation and Benefits and Payroll Administration.Procurement • Ability to leverage interpersonal skills to establish rapport and develop relationships with all key stakeholders: suppliers, customers and colleagues.• Driving the procurement process by designing, implementing and managing projects to a successful conclusion.Customer Service and Communication• Equipped with customer management skills.• Strong grasp of Customer Intelligence analysis• Adept in handling a Customer Service Team. • Honed speaking and presentation skills in giving reports and customer interactions.• Demonstrates sound writing skills in English and Filipino, acquired and polished in report writing, business letter writing and language proficiency training.• Ability to deal with different types of people and internal and external customer interactions.Computer• Proficient in using computer software such as Microsoft Office Applications, IBM SPSS, Power BI, Kahoot, Mentimeter and online training software programs such as MS Teams, Zoom, Google Meet and Centra. • Advanced knowledge in using Microsoft Office applications like Excel and Visio.