Qualification of alternate resins and raw materials to achieve cost savings and business continuity.Product line extensions to increase revenue/margins, improve quality, or processability. Responsible for Supplier Development and Outsourcing qualifications.Support R&D on innovation projects to commercialize new product offerings.Driving value-added solutions for internal and external customers.

Drove project management excellence to improve product quality & customer satisfaction. Communicated progress and project timelines with stakeholders, and enabled manufacturing flexibility across the network. Worked with Product Technology group to identify/control key process parameters for optimal film performance & stability. Collaborated with technical teams to ensure product meets customer fit-for-use requirements.Worked across the Supply Chain to create special shipping requirements for Heat Sensitive materials to ensure Quality is not compromised during transport to customers. Established process for use of temperature stickers to detect heat exposure during shipping/storage of product. Co-led qualification of two key suppliers to reduce business risk of being sole sourced. Also improved quality, and enabled better pricing, terms, and lead times. Established spec limits & targets for Critical to Quality characteristics, coordinated production trials and ageing studies, and audited suppliers to ensure acceptable process capabilities and quality controls.Standardized test methods and improved detection capabilities for free shrinkage, repeat length, curl, bag seals, paper cores, and carbon/gel/holes. Worked with Quality professionals across the network to ensure compliance to global standards.

Responsible for qualifications and quality for 17 mechanical component suppliers for wind turbines including brakes, gearbox, HPU, lubrication systems, and oil cooler.Established process for effective closure of supplier non-conformances for five supplier quality teams, including tracking and closure of customer complaints.Completed three cost-out initiatives for brake systems for >$2MM/yr savings.Led root cause investigation for gearbox rust - achieved resolution w/o gap in supply.Reduced GE exposure for carrier detention (>$3.3M/yr) and improved recovery from customers by creating tools to ensure data accuracy and completeness. Established logistics e-auction process (13% savings) for material shipped direct components$1.3M/yr savings for implementing new packaging and transportation mode for bus bar kits.Led Electronic Data Integration (EDI) Program for GPS tracking of trucks; arrival/departure times, latitude/longitude coordinates, and estimated time of arrivals. This Program improved existing logistics processes for scheduling, capacity, and efficiencies at delivery locations.

•Responsible for supplier development, qualifications, audits, analyzing SPC data, resolving non-conformances, and continuous improvement for all ceramic components & raw materials (powders & chemicals)•Led discovery of increased (>15%) ceramic burst strength to improve battery reliability by 1 year•Led root cause investigation for microbubbles in glassy bond that caused failure between two ceramic surfaces - prevented numerous plant shutdowns by working closely with supplier on containment, and corrective actions.•Mentored and developed new hires in engineering, quality technicians, and inspectors.

•Developed a “Standard” and “High-Performance” grade, highly reflective ceramic (alumina) substrate for the LED Industry. A diffuse reflectance of 97% and 92% was achieved for 0.040” and 0.015” thick roll compacted substrates, respectively. Worked closely with customers to satisfy substrate geometry, mechanical strength, surface roughness, thermal conductivity, hardness, and reflectance requirements. Profiled kilns for shrinkage and density control.•Led several yield improvement projects using DMAIC process. Substrate flatness (“camber”) scrap decreased from 5% to 3.5% (yearly savings $117k). “Edge curl” scrap decreased from 0.6% to 0.2% (yearly savings $156k).•Resolved customer complaints and issued 8D feedbacks while improving average customer response time from 78% to 96% (goal<14 days). Responsible for updating all work instructions to reflect current operating procedures. Issued “Quality Minutes” daily to production personnel to create awareness of what it takes to produce good product.•Heat treatment testing on refractory from suppliers resulting in 15% lower cost alternative.•Assisted Sales and Marketing Team on inquiries for ceramic products have a unique geometry, flatness, or other property requirements. Utilized Minitab to determine process capability (cpk / ppk) for meeting customer’s property requirements at target cost.

•Responsible for product management of a medical device from prototype to clinic trials. Device was an array of piezoelectric ceramics bonded to a uniquely architectured substrate.•Established design specs by working closely with the customer and wrote all manufacturing and inspection procedures, Control Plan, and Process Failure Mode Effects Analysis (PFMEA).•Responsible for equipment validations, incl. GR&R on electrical test station, and correlation study to understand performance differences for measurements at MTC & customer location.•Trained production personnel on the fabrication and inspection of the medical device.•Responsible for the maintenance and general upkeep of a class-1000 clean room.