Manuel Davis Email & Phone Number

San Antonio, Tx, Us

United States

San Antonio, Texas, United States

• Provide attentive customer service by efficiently addressing and resolving current resident concerns, as well assubmitting service requests.• Conduct community tours and showcase vacant apartment homes, leveraging knowledge of various floor plans tomeet prospective resident needs.• Manage the application and leasing process, ensuring accuracy and compliance with documentation requirementswhile supporting marketing initiatives.

United States

San Antonio, Texas, United States

Greet prospective residents and determine their needs and preferencesShow customers available units and answer questions about leasing and occupancy proceduresProcess applications, deposits, lease documents and other necessary paperworkPrepare and maintain accurate resident filesEnsure all marketing materials are up to datePerform market surveys and adjust rental rates accordinglyGenerate weekly and monthly reports as neededRespond to resident inquiries in a timely mannerFollow up on leads generated by marketing campaignsAssist with special projects as needed

United States

United States

Temp

United States

Contracted company with the Veteran Affairs to speak with veterans who have submitted mental health and/or physical health claims to the VA. A part of my duty was to schedule appointments with the veteran to get them in, see the provider, receive provider details, and send claims back to the VA.

Temp

San Antonio, Texas, United States

Contacting previous blood donors about scheduling a new blood donation to help with hospitals that are in need of blood for patients.

State contracted CSR for Superior HealthPlan providing essential services to inbound callers (40-50 calls per day)Assisted Medicaid member with benefit inquiries and PCP location and changesCoordinated transportation for members to and from medical appointmentsLocated Behavioral Health Services and facilitated referrals on behalf of the member

Provided customer service support to Farmers Insurance Customers (60 calls per day)Processed policy payments Handled incoming customer policy inquiries and billing questions (60 per day) Achieved superior quality monitoring and customer satisfactions scores (10 being highest, averaged a 9-customer sat score)

Executed inbound and outbound collection calls to customer 30-180 days past dueNegotiated with customer to make settlement offers on accounts 90-180 days past dueSet up payment arrangement to keep customer accounts currentConsistently achieved monthly collection goals and was awarded bonus