Committed to providing prompt and professional service to internal and external customers, I am a self-motivated executive with a track record of success in building the best, most-efficient service shops in the nation. My expertise includes luxury brands, dealerships, marketing and sales, customer service and satisfaction, profitability growth, and continuous improvement. By setting clear vision and goals for each service department, my dealerships consistently achieve or exceed targeted performance goals. Process-driven, financially savvy, and client-focused, I guarantee professionalism from all department teams. I build company cultures that embrace new ideas, consistently challenge status quos, and innovate solutions for maximum customer satisfaction. Leveraging business development savvy and financial acumen, I cultivate and refine business models with a focus on short and long-term planning. Furthermore, I serve others with excellence and exceptional care in order to build meaningful business relationships of lasting value. Let’s connect.