Manuel Diaz

Manuel Diaz Email and Phone Number

East Coast Sales and Technical Support Manager @ Binder USA
Camarillo, CA, US
About Manuel Diaz

Manuel Diaz is a East Coast Sales and Technical Support Manager at Binder USA. He possess expertise in salesforce.com, sales operations, management, sales support, mechanical inspector.

Manuel Diaz's Current Company Details
Binder USA

Binder Usa

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East Coast Sales and Technical Support Manager
Camarillo, CA, US
Website:
binder-usa.com
Employees:
38
Manuel Diaz Work Experience Details
  • Binder Usa
    East Coast Sales And Technical Support Manager
    Binder Usa
    Camarillo, Ca, Us
  • Binder Usa
    Sales Engineer
    Binder Usa Apr 2018 - Present
    Camarillo, Ca
  • Advanced Motion Controls
    Sales Coordinator
    Advanced Motion Controls Oct 2017 - Dec 2017
    Camarillo, California
    Manage all aspects of the RMA process beginning with issuing RMA numbers, receiving them into the ERP system, generating the sales order for their return and completing the process by reviewing the repairs and coordinating the products returns to the customer.
  • Aveox Inc.
    Sales Administrator
    Aveox Inc. Apr 2013 - Oct 2017
    Simi Valley, California
    Create, review, manage and route Program/Contract Review documents for approval before sales order confirmations are returned to the customer. Enter customer Purchase Orders and assisted in generating quotes for existing and new customers. Managed and maintained the organizations RMA process. Update the ERP system for customer returns associated with contract repair products. Create Repair quotations and submit them for approval. Generate standard invoices, pre-payment invoices, credit and debit memos related to customer purchase orders and RMA returns. On occasion worked with the purchasing department to place material orders (buyer). Assisted the Accounting department with issues related to delinquent invoices and resolve customers outstanding problems on payment delays. Chaired the weekly Financial Forecast meeting to determine current and future monthly revenue. Key member of the weekly production meeting discussing the current status of open purchase orders. Notify customer(s) if orders will be delayed and provide recovery shipping dates. Assisted with customer requests regarding any need for support such as re-sending missing shipping documents, test data, correcting invoice discrepancies, coordinating customer supplied materials into inventory and test equipment on loan. Key member assisting in the transition of Sales data from the PCMRP MRP system to company’s new Plex ERP system. Reported to the Director of Sales and Marketing and helped with other duties as needed.
  • Pro Hire Inc. Staffing Professionals (For Sl Power Electronics, Ventura Ca)
    Sales And Customer Support Specialist
    Pro Hire Inc. Staffing Professionals (For Sl Power Electronics, Ventura Ca) Jul 2013 - Apr 2014
    Oxnard
    Entering purchase orders into the company’s QAD ERP system for SL Power’s distribution customers and partners. Created, and distubuted purchase orders placed with the company’s manufacturing facilities for purchase order maintenance. Worked with the SL Power procurement representatives for inventory stock and product replenishment. Supplied customers with order receipt confirmations, order status, shipping dates and tracking information thru email correspondence and phone. Directly worked with the customers on order reschedules (pull in’s or push outs), expedite requests and cancelations. Supported the Sales and Support Manager and CSR team members by taking on additional customer orders when they took some much needed time off. Verified sales order\purchase order data entry for the CSR department and maintained\filed customer orders, changes and updates. Assisted the Sales and Support Manager & Sales team with side projects as needed.
  • Eca Medical Instruments
    Customer Requirements & Support Specialist (Crs)
    Eca Medical Instruments Jan 2013 - Feb 2013
    Newbury Park
    Responsible for managing and supporting a wide range of medical device, OEM and Channel Partner accounts (CRM, Neuro and Orthopedic) along with Sales Order Entry, Sales Order Acknowledgement, Customer support and engagement/risk management.
  • Nevion Usa (Formally Video Products Group)
    Sales And Customer Support
    Nevion Usa (Formally Video Products Group) 2006 - Dec 2011
    Processed customer purchase orders into the company’s ERP system (Syteline). Tracked and maintained a custom database of customer purchase orders along with customer order confirmations for historical and current order shipping history. In-house sales support for the outside sales group. Supplied copies of customer orders in specified regions, shipping and order status and tracking information. Frequently worked directly with customers and assisted them with priority orders for immediate shipment of critical replacement hardware. Implemented custom shipping systems directly mandated by the company’s two largest customers (AT&T and Verizon). Worked with the production group during weekly production status meetings. Prioritized critical and past due purchase orders based on available and completed hardware assemblies for shipment to domestic and international customers. Managed and maintained the price books used for purchase order quoting and product forecasting relating to shipping schedules and global revenue projections. Assisted in the implementation of the new global ERP system (Navision) used by the other business divisions of Nevion internationally.
  • Video Products Group
    Quality Control Inspector
    Video Products Group Mar 2006 - Aug 2006
    Initial responsibilities: Receiving inspection (visual and mechanical), in-process inspection, final inspection and tracking, and maintaining MRB dispositions/corrections of electrical and mechanical assemblies. Promoted within five (5) months into a Sales and Support role reporting directly to the V.P. of Operations and Finance for the U.S. business division of Nevion.
  • Century Electronics
    Electrical & Mechanical Inspector
    Century Electronics Sep 2005 - Mar 2006
    Receiving inspection (visual and mechanical assemblies), In-process inspection and Final inspection, along with receiving production materials into our ERP System (shipping/receiving).
  • Edo Corporation
    Electrical & Mechanical Inspector
    Edo Corporation Jul 2000 - Sep 2005
    Westlake Village, Ca
    Receiving inspection (visual and mechanical), in-process inspection and final inspection of electrical and mechanical assemblies. Company representative for government and customer final acceptance sell-off of all materials used the manufacturing of aircraft communication, interference cancellation systems, and anti-jamming technologies. Conducted offsite Source Inspections and company’s ESD auditor/trainer. Maintained calibration of equipment used in measuring and verifying dimensional tolerance of machined parts. Experienced with storage, handling, and disposition of materials during MRB procedures.

Manuel Diaz Skills

Salesforce.com Sales Operations Management Sales Support Mechanical Inspector

Manuel Diaz Education Details

  • Santa Clara High School
    Santa Clara High School

Frequently Asked Questions about Manuel Diaz

What company does Manuel Diaz work for?

Manuel Diaz works for Binder Usa

What is Manuel Diaz's role at the current company?

Manuel Diaz's current role is East Coast Sales and Technical Support Manager.

What is Manuel Diaz's email address?

Manuel Diaz's email address is ma****@****msn.com

What is Manuel Diaz's direct phone number?

Manuel Diaz's direct phone number is +180527*****

What schools did Manuel Diaz attend?

Manuel Diaz attended Santa Clara High School.

What skills is Manuel Diaz known for?

Manuel Diaz has skills like Salesforce.com, Sales Operations, Management, Sales Support, Mechanical Inspector.

Who are Manuel Diaz's colleagues?

Manuel Diaz's colleagues are Elizabeth Garcia Avelar, Samuel Deets, Ronnie Caro, András Kovács, J Antonio Lopez, Lupita Reyes, Audrey Amaro-Contreras.

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