Juan Manuel Ramírez Ferrer Email & Phone Number

Irapuato, Gto., MX

Silao De LA Victoria, Guanajuato, México

• Tasks / Achievements:
• Consolidating customer demand to support in a daily basis customer requirements as well as working to increase customer satisfaction based on continuous communication
• Managing over 3,000 part numbers of finished goods in a weekly basis to support the shipping target of 60,000 km per week
• Being the main contact of the following customers: Coficab Group (3 plants), Cordaflex, Coroplast (2 Plants), Draexlmaier (6 Plants), Fujikura, Kromberg & Schubert (2 Plants) and Yazaki (6 Plants)
• Directing and controlling logistic processes
• Performing as a liaison with suppliers and customers

Irapuato, Guanajuato, México

• Customer Satisfaction:
• Managed demand variations, updated and consulted customer web pages and portals, address customers’ complaints, deductions and conferences using distinct communication channels, reporting effectively the delivery.
• Main customers for the ABR division: BMW (series / service), FCA (series / service), Ford (series / service), GM (series / service / aftermarket), Honda Services, Kasai (Nissan), Mercedes (series / service), Subaru and.
• Guided and trained the Supply Chain Coordinators Team (5 engineers - SCC's) for the attainment of the Central Logistics objectives, as well as, established and evaluated the key performance indicators (KPI’s)
• Detected and met the training needs of the SCC's
• Supported the Launch Area with the transition of new programs to seriesSupply Chain:

Irapuato, Guanajuato, México

• Supply Chain Operations:
• Guaranteed the customers’ requirements compliance for FCA service, Ford (series / Service), GM (series / Service / After Market), Honda Service, Kasai - Nissan and Toyota (series / Service) through the constant.
• Coordinated the customers’ planning through the development of the Production Master Plan (MPS)
• Controlled the inventory level of finished goods and raw material to guarantee a lean and aligned operation to the inventory policies
• Guaranteed the generation, sending and reception of raw material requirements using SAPAchievements:
• Production and control stabilization model development and implementation, with savings of more than $ 100k USD per year

Asegurar el cumplimiento de los requerimientos de los clientes para la división de ejes, en donde a su vez coordino la planeación de la compañía por medio de sistema pull, empleando Oracle como herramienta principal para la recepción de la demanda, generación de programas de producción, control de producción, inventarios y embarques. Además me encargo de.

• Tasks / Achievements:
• Launched the GM K2XX Project for the driveshaft division by coordinating the master planning of the milestones for a major program, a new program (SUV) and a major engineer change (8 Speed); also managed the budget of.
• Coordinated several pilot trails for saleable and non-saleable with the customer (GM), process validations, run & rate trials, preparation of the CAR’S, follow -up the engineer changes, supplier resourcing.

• Developed a sales system in order to increase the company’s sales volume; with the main purpose of having a significant presence over the 2,400 Mexico’s municipalities. Consequently the company achieved an annual.
• In charge of the following Departments: Purchasing, Quality, Manufacturing, Customer Service and Maintenance.

Consultor y Desarrollador de una estructura organizacional sólida, innovadora y funcional que le permitiera a la compañia a incrementar sus ganancias, minimizar desperdicios y generar un manual de descripción de puestos basado en objetivos.

Prospectar máquinas vending & fountain, generar nuevos clientes y dar mantenimiento a las máquinas existentes en Irapuato, Gto. Mex.

B.S. Industrial Engineering With Minor In System Engineering, Manufacturing Engineering

Certificado, Curso General Sobre Propiedad Intelectual

En este curso se abordan los principales aspectos que comporta la propiedad intelectual, a saber, el derecho de autor, los derechos.