Manuel Jorge is a CX Global Manager at Tonsser at Tonsser. He possess expertise in fully bilingual english, customer service, detail oriented, teamwork, analytical skills and 14 more skills. Colleagues describe him as "I highly recommend Manuel Jorge for any roles related to his field. As his manager at Tonsser, I've seen his exceptional skills and contributions firsthand. Manuel is a reliable team leader, ensuring efficient execution and a motivated work environment. His ability to optimise workflows and effectively solve problems leads to enhanced operations. Manuel's clear written communication creates positive interactions with our users and a superior customer experience. From intern to full-time employee, Manuel has continuously grown, while showing his dedication and value." and "I had the privilege of working with Manuel during my time as a Customer Experience Intern at Tonsser. His leadership and expertise were significant in creating an exceptional support team and delivering outstanding customer experiences. He led us with dedication and skill, ensuring that our processes, workflows, and frameworks were optimized and efficient. One of Manuel's strengths was his ability to analyze users and generate meaningful insights. He consistently processed and shared qualitative feedback with the team, allowing us to gain valuable insights into user needs. Furthermore, Manuel's expertise in written communication was a success factor of recruitment efforts for Tonsser events. His ability to effectively communicate and engage with participants was essential in the success of these initiatives. Manuel's impressive combination of project management expertise and customer-centric approach would make him an exceptional choice for organizations looking to elevate their customer support and project management capabilities to new heights."