Manuel Mesa Email & Phone Number

Quito, Ecuador

Leading IT-services and solutions designed to optimize business performance for top manufacturing companies, such as: HP, Dell, NetApp.• Started, managed, and consolidated the operation throughout the country, ensuring the achievement of the results required at the regional level in the entire portfolio of services and business lines offered locally.• Delivered +97% overall SLA performance.• Achieved 100% audit score with the introduction of planning and adoption of best practices to properly handle high parts rotation • Resolved 2000+ diagnosis cases in 6 months while overachieving quality, time, and re-repair metrics • Enhanced team performance through ongoing training, certification, and KPI measurement.

Zulia Area, Venezuela

Provided Telecommunication, Networking, Security and Electrical Backup solutions from residential to large companies. Responsible for designing, specifying, providing, installing and maintaining the following types of solutions:• Air and Liquid Cooled generators up to 1.2 MW. • Automatic Transfer Switch ATS, up to 1000 Amps.• Uninterruptible Power Supply/Systems (UPS) up to120 KVA• Networking (structured cable systems, switches, routers)• Telecommunications Systems (Microwave radios, UHF, VHF, etc)• Telephony (VoIP, IP Telephony, PBX, POTS) • Security Systems (CCTV, Access Control, etc.)

Zulia, Venezuela

Delivered technical solutions to medium and large enterprises, such as:-Data Centers and Infrastructure Assessments.-Data Center upgrade for the Banco Occidental de Descuento (BOD).-Basic engineering of the Integrated Protection System for PDVSA El Quince field and compound.-Detailed engineering of the Fiber Optic network for PDVSA’s Maturin-Quiriquire-Caripito fields.-Deployment of electrical, grounding and lighting protection system for Banco Mercantil’s Data Center in Maracaibo.

Bogotá D.C., Colombia

Provided project and consulting services to O&G companies in Colombia. Major achievements include:-Developed a 3 year Roadmap for Ecopetrol’s Transportation Department SCADAsystems.-Provided consultancy for Remote Assets Monitoring to Colombia’s NationalHydrocarbon Agency.-Assessed the maturity level and QA/QC of project portfolio for Ecopetrol ITdepartment.-Developed specifications for Pacific E&P Data, Voice and Viideo networks.-Completed an assessment and designed a Roadmap of data centers andtelecommunication for Pacific E&P.

Zulia, Venezuela

Business development lead in charge of establishing strategic alliances with ITsuppliers.-Data Center renovation for British Petroleum (BP) in Caracas and Maracaibo withcero downtime.-Developed new business with major clients in the area which led to a 20 foldcombined growth in sales.

Edinburgh, Reino Unido

Design, development and testing of .NET applications and user interface for PETEX’sIntegrated Production Modeling – Field Management (IPMfm). Now known as IFM.

Zulia, Venezuela

Responsible of engineering for IT infrastructure and system integration.-Lead and completed 21 projects with a total budget of 6 MMUS$ with an averageof 98.3% of the incentive.-Designed and deployed infrastructure for 12 SCADA systems, 2 historians andoptimization applications for Western Division field (1.5 MM BOPD). -Designed and implemented a Process Control Network (LAN/WAN) of more than200 nodes over 12 sites with 99.99% availability and response times of less 20ms.-Project Lead for three (3) major SCADA projects. Completed them on time, withinbudget and without affecting the operations (zero downtime).Project and Support Lead for a multi-functional IT network. In charge of supportand development team within a multi-campus environment.-Integrated the SNA network and services to the TCP/IP network, improvingthe response time in 65% and availability up to 99.9%.-Technical lead for a 1.2 MMUS$ project for implementing an intelligent timedivision multiplexer network (ITDM).-Implemented a maintenance program that improved the system availability upto 99.99%.