Coke is a grey, hard, and porous coal-based fuel with a high carbon content and few impurities, made by heating coal or oil in the absence of air—a destructive distillation process. It is an important industrial product, used mainly in iron ore smelting

Responsible for the operations of up to 18 company owned restaurants in a market comprised of 104 restaurants. Improve restaurant profitability through efficient operations and restaurant visitations. Lead a restaurant management to maintain a high level of guest satisfaction and outstanding restaurant operations. • Protect the BKC Brand, health, welfare of guests and employees • Drive sales at the restaurant level through local marketing tactics• Selected and build a team of high- performing Restaurant Managers • Improved retention by reducing management turnover to 18% from 44% and team member turnover to 72% from 135%• Improved restaurant operating profits to 15% from 7.5%, reduced food cost, implemented labor strategy initiatives and reduced R&M costs by introducing new systems and procedures to improve controls. Negotiated existing contracts reducing maintenance costs and landscaping costs by 14%. • Maximize operations excellence at the restaurant level by auditing process. • Optimize restaurant sales by addressing customer feedback, food safety and operational audits• Execute projections and analysis of financial performance • Develop plans for improvement to maximize results

Contribute to the progressive improvement of operations by completing OER (Operation Excellence Review) visits to 148 Burger King restaurants (Franchise and Company owned). Maintain expertise on all Ops Systems, procedural changes and coaching of all levels of teams.