Manuel Ortiz Email & Phone Number

Dallas-Fort Worth Metroplex

• Successfully drove the Maintenance team to effectively reduced machine downtime by 30%, establishing an effective and detailed preventative maintenance schedule.• Improved operational efficiency by 40% through redistribution of the workload among automation technicians and machine operators.• Designed and implemented low-cost automation projects, reducing operational costs up by to 30%.• Reduced unpredicted downtime by 30%, generating reports to keep track of the performance of the automation equipment and proactively correcting any anomaly that can produce unnecessary downtime.• Implementation of an in-house fixture repair program. Fixtures internal repair versus outsourcing repairs, resulted in 90% reduction in costs.• Increased output of automated lines by 15% through PLC programming modification.• Improved packaging output by 30% through introduction of low-cost automation process.• Successfully transfer and installed a fully Automated Testing line from our sister company in China in record time, producing the target of 410 units per hour, making it possible to receive the “Ok to Ship” from our customer (Amazon) one-week prior to the deadline increasing revenue and opening new opportunities for new businesses.• Implement process changes increasing the thru output of the production line by 28% achieving the target of 120 units per day.

Dallas/Fort Worth Area

• Manage multiple projects and establish direct contact with all stakeholders involved, enabling a fast response between all teams, reducing the risk of failure and improve the overall output performance.• Work directly with our Customers, making sure they will have the best experience, anticipating and minimizing any possible situation that may occur during new product introduction. • 25% scrap reduction cost, by implementing better processes and communication with our factory. • Maintain open communication with customers and provide support during planning, executing and implementation of all required changes to the In-market products until EOL.• Train and develop business counter parts in other time zones to reduce downtime and increase overall performance of the department.• Improved supplier’s problems by 25%, centralizing communication channels.• Help clients understand our iterative development approach and focus on delivering a Minimum Viable Product through careful and deliberate prioritization.• Work with design resources (internal and/or external) to ensure timely delivery of designs and assets to the development team.• Improve users experience through ongoing customer research and feedback.• Order Critical parts needed, reducing Product launch time by 20%.• Prioritize projects against Business Goals to increase revenue and enhance the overall customer experience.• Investigates and resolves qualities issues as identified by sales, factory and customers.• Develops Product Plans and Forecasts for new products and transition products.• Define & implement “Product Inspection Process” required for all changes requested by customer.• Identify high level functional and non-functional requirements, and communicate those requirements to the internal or external development team.• Travel to, meet with, and closely support domestic and international customers.• Accept full product responsibility and continually evaluate/improve required processes.

West Salem, Ohio

Served as the Field Service Eng to support all Directional Drilling equipment, Mud Pumps, Mud Cleaning System and Auger Boring machines at customer construction site all around the world.• Train construction personnel on the use and maintenance of directional drilling equipment and Mud Pumps• Commissioning new equipment and performed machine startup at customer site.• Repair and Maintain DD and Mud Pumps at customer job site as per customer request.• Serve as first point of contact for customers for the Latin America Region.

Irving, Texas

Served as the Technical Customization Specialist responsible for the accurate and timely creation/deployment of product variants for all customers for the Caribbean and Central America region.• Developed and implemented the E2E process that is being implemented globally. By reorganizing the creation team, reduced the variant creation time by 60%. • By modifying the release process, the variant delivery time to the implementation team was improved by 66%.

Dallas/Fort Worth Area

Responsible for teams output, quality, establishing goals, priorities activities and removal of barriers.• Developed and implemented new team operational structure enabling efficient utilization of resources, reduction of implementation cycle time and provision of quicker and better support to customers. New team structure and processes resulted in a reduction in variant implementation cycle time of 54%.• Initiated production testing reducing implementation cycle time and dependencies to other groups. Established alignment of testing systems with production schedules. In-house testing was implemented in all variant teams globally.• Reduced operation expenses by 20%, Implement an inventory control system to track test phones within Nokia facility.

Dallas/Fort Worth Area

Responsible for various manufacturing processes and systems including RF and UV sealing process, manual packaging processes, automated conveyor systems by Prodel and JOT; and two fully automated packaging lines. Equipment responsibilities included Adept 600 Cobra arm, Adept Controller, and automatic box machines.• Reduced unpredicted downtime by 40%, generating reports to keep track of the performance of the automation equipment and communicating any anomaly to the equipment maintenance group.

Dallas/Fort Worth Area

Responsible for the Automation support group with 16-automation technicians • Reduced machine downtime by 30% through establishment of an effective and detailed preventive maintenance schedule. • 25% machine performance improvement by adding minor SW modifications.• Lowered cost per phone as a result of 15% reduction of spare parts inventory.

Barceloneta, Pr

• Control more than 20 million dollars a years in equipment and parts inventory.• Implement and maintain a CMMS for the whole Factory.• Active team player in the implementation of ISO 9000, working directly with the Quality Control group during the audit and factory certification process. • Always working in a continuous educational program for the Technicians to keep them up to date on technology advances.• Responsible for the implementation of new Tool and Die area, for design and construction of new and improve old test fixtures in house, which save the company about 60% per year.• Give support to our main headquarters during development, construction, T/S and testing of fixtures. Sometime require relocation for long period of time.

Continuing Education Courses

Bachelor, Electronics