Manuel Ortiz Email & Phone Number

Dallas-Fort Worth Metroplex

• Successfully drove the Maintenance team to effectively reduced machine downtime by 30%, establishing an effective and detailed preventative maintenance schedule.
• Improved operational efficiency by 40% through redistribution of the workload among automation technicians and machine operators.
• Designed and implemented low-cost automation projects, reducing operational costs up by to 30%.
• Reduced unpredicted downtime by 30%, generating reports to keep track of the performance of the automation equipment and proactively correcting any anomaly that can produce unnecessary downtime.
• Implementation of an in-house fixture repair program. Fixtures internal repair versus outsourcing repairs, resulted in 90% reduction in costs.
• Increased output of automated lines by 15% through PLC programming modification.

Dallas/Fort Worth Area

• Manage multiple projects and establish direct contact with all stakeholders involved, enabling a fast response between all teams, reducing the risk of failure and improve the overall output performance.
• Work directly with our Customers, making sure they will have the best experience, anticipating and minimizing any possible situation that may occur during new product introduction.
• 25% scrap reduction cost, by implementing better processes and communication with our factory.
• Maintain open communication with customers and provide support during planning, executing and implementation of all required changes to the In-market products until EOL.
• Train and develop business counter parts in other time zones to reduce downtime and increase overall performance of the department.
• Improved supplier’s problems by 25%, centralizing communication channels.

West Salem, Ohio

• Served as the Field Service Eng to support all Directional Drilling equipment, Mud Pumps, Mud Cleaning System and Auger Boring machines at customer construction site all around the world.
• Train construction personnel on the use and maintenance of directional drilling equipment and Mud Pumps
• Commissioning new equipment and performed machine startup at customer site.
• Repair and Maintain DD and Mud Pumps at customer job site as per customer request.
• Serve as first point of contact for customers for the Latin America Region.

Irving, Texas

• Served as the Technical Customization Specialist responsible for the accurate and timely creation/deployment of product variants for all customers for the Caribbean and Central America region.
• Developed and implemented the E2E process that is being implemented globally. By reorganizing the creation team, reduced the variant creation time by 60%.
• By modifying the release process, the variant delivery time to the implementation team was improved by 66%.

Dallas/Fort Worth Area

• Responsible for teams output, quality, establishing goals, priorities activities and removal of barriers.
• Developed and implemented new team operational structure enabling efficient utilization of resources, reduction of implementation cycle time and provision of quicker and better support to customers. New team structure.
• Initiated production testing reducing implementation cycle time and dependencies to other groups. Established alignment of testing systems with production schedules. In-house testing was implemented in all variant.
• Reduced operation expenses by 20%, Implement an inventory control system to track test phones within Nokia facility.

Dallas/Fort Worth Area

• Responsible for various manufacturing processes and systems including RF and UV sealing process, manual packaging processes, automated conveyor systems by Prodel and JOT; and two fully automated packaging lines..
• Reduced unpredicted downtime by 40%, generating reports to keep track of the performance of the automation equipment and communicating any anomaly to the equipment maintenance group.

Dallas/Fort Worth Area

• Responsible for the Automation support group with 16-automation technicians
• Reduced machine downtime by 30% through establishment of an effective and detailed preventive maintenance schedule.
• 25% machine performance improvement by adding minor SW modifications.
• Lowered cost per phone as a result of 15% reduction of spare parts inventory.

Barceloneta, PR

• Control more than 20 million dollars a years in equipment and parts inventory.
• Implement and maintain a CMMS for the whole Factory.
• Active team player in the implementation of ISO 9000, working directly with the Quality Control group during the audit and factory certification process.
• Always working in a continuous educational program for the Technicians to keep them up to date on technology advances.
• Responsible for the implementation of new Tool and Die area, for design and construction of new and improve old test fixtures in house, which save the company about 60% per year.
• Give support to our main headquarters during development, construction, T/S and testing of fixtures. Sometime require relocation for long period of time.

Continuing Education Courses

Bachelor, Electronics