Manuel Pacate Email & Phone Number

Al Ain Abu Dhabi

• Convey the right merchandising pattern to the sales team • Disply merchandise for better visual appeal and explaining utility• Merchandise store on change of seasons• Merchandise and take corrective measure whatever required physically changes and educating the supervisor and sales staff• Support AVMM/VMC on brand positioning within the store• Ensure consistency of VM standards across all stores as per the vm guidelines and KMP,s • Planning and implementation roll out as per the kit provided by the concept visual merchandising department• Adhere to all guidelines policies and procedures set by concept VM team• Coordinate with department in charges (household and furniture) for new arrivals/ promotional/ fast and slow moving SKU,s for product presentation and visual implantation, so as to make display so as to make the display looks appealing yet commercial and valuable.

Mirdiff City Center Branch Dubai, United Arab Emirates

• Shop Keeping and Store Standards• Maximize and contribute to sales within the store through exceptional customer service and retail experience • Ensure all stock is laid out and displayed according to standard layout norms (product placement, signage, neat and well folded, arranged in order from smallest to largest) • Ensure all products are price tagged and bar-coded before display • Ensure correct rotation of stock on shelves and assist in accurate stock counts as per store requirements • Ensure awareness and vigilance at all times of security in the store without any negligence • Ensure the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times • Give accurate and current information about the product for all inquiries • Understand the returns policy and ensure effective implementation • Help store merchandiser and/or store manager in product placement and arrangement • Carry out linked selling i.e. understand the customers need and close the deal • Maintain a detailed knowledge of the merchandise/ products stocked in the store • Ensure promotions and fast selling lines are featured in the store • Provide information about the customers(likes, dislikes and opinions) to the dept in-charge • Ensure effective stock replenishment to the store and assure continuous stock availability, ongoing recovery and maintenance in the store • Responsible for greeting and meeting all customers promptly and politely as they enter the store • Provide customer satisfaction by delivering exceptional customer service • Guide customers throughout the store or to the specific area the customer requests • Develop a clear understanding of all departments, products, make, features and after sales service • Effectively deal with customer queries and complaints • Follow procedures for dealing with specific customer orders • Ensure confidentiality with respect to Landmark retail/store sales information