Senior Customer Service Engineer
Designed, implemented, delivered, and supported multiple end-to-end Wimax, LTE, and 5G network projects across several African countries while reporting to the Regional Customer Services Director
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@airspan.com
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Manuel Pessoa is listed as Software Engineer / Telecom Solutions based in Mira, Coimbra, Portugal. AeroLeads shows a work email signal at airspan.com and a matched LinkedIn profile for Manuel Pessoa.
Manuel Pessoa previously worked as Senior Customer Service Engineer at Airspan Networks and IT & Networking Head at Comzatel. Manuel Pessoa holds Msc, Computer Engineering from Universidade De Coimbra.
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With over 20 years of work experience in the IT and networking field, I am a Senior Customer Service Engineer at Airspan Networks, a leading provider of wireless solutions for broadband access and backhaul. In this role, I use my skills in SQL, Linux, and databases to troubleshoot, monitor, and optimize the performance and availability of Airspan's products and services for customers worldwide. I also provide technical support, training, and guidance to internal and external stakeholders, ensuring customer satisfaction and loyalty. Previously, I was the IT & Networking Head at Comzatel, a telecommunications company, where I managed the IT infrastructure, network security, and data backup systems. I also have a background in teaching and software development, having worked as a Professor at ISCTEM, a Software Engineer at Critical Software, and a Teaching Assistant at ISEC and Escola Superior de Tecnologia de Castelo Branco. My core competencies include customer service, IT and networking, problem-solving, communication, and teamwork. I am passionate about learning new technologies and applying them to improve the quality and efficiency of wireless communications. My goal is to contribute to the mission and vision of Airspan Networks, and to bring diverse perspectives and experiences to the team.
Listed skills include Linux, Software Engineering, Software Development, Uml, and 26 others.
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Africa Region
Designed, implemented, delivered, and supported multiple end-to-end Wimax, LTE, and 5G network projects across several African countries while reporting to the Regional Customer Services Director
Maputo
Technical lead of a Wimax ISP, responsible for the operation and management of all RAN physical infrastructure, backhaul network, core network and operations support systems, all IT infrastructure supporting customer’s email, DNS and Web hosting services as well as the company’s own IT support systems.Designed, developed and deployed a customer portal allowing customers to check their billing status and up to date accounting data, using PHP, PostgreSQL, C++ integrated with a Radius AAA system.
Maputo, Cidade De Maputo, Mozambique
Computer Architecture course ProfessorResponsible for the Computer Architectures course, part of the Computer Science undergraduate program. Defined the methodologies, materials and assessments and lectured theoretical classes and practical labs during two semesters to 80 students.
Maputo, Cidade De Maputo, Mozambique
Developed and troubleshooted software products for telecom network fault management and network inventory management.Design, installation and configuration of Telecom operator's network core.
Coimbra, Portugal
Taught courses on programming fundamentals and data structures, object-oriented design and programming, software design patterns, software modeling, computer architectures, computer software optimization techniques, distributed systems, data modelling, relational database systems, communication systems and structured cabling standards for network infrastructure design projects in the Bachelor and Master Computer Engineering programmes.
Coimbra, Portugal
Telecom network management solutions engineering. Service oriented platform architecture and design using UML, DCOM, C++ and MFC technologies and CVS as repository and version control system. Design and development of applications on the platform for subscriber management, remote network element console services, file transfer services, fault management and fraud detection applications.
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Manuel Pessoa is listed as Software Engineer / Telecom Solutions.
AeroLeads has found 1 work email signal at @airspan.com for Manuel Pessoa.
Manuel Pessoa is based in Mira, Coimbra, Portugal.
Manuel Pessoa has worked for Airspan Networks, Comzatel, Isctem, Critical Software, and Isec.
You can use AeroLeads to view verified contact signals for Manuel Pessoa, including work email, phone, and LinkedIn data when available.
Manuel Pessoa holds Msc, Computer Engineering from Universidade De Coimbra.
Manuel Pessoa is listed with skills including Linux, Software Engineering, Software Development, Uml, Tcp/Ip, Wimax, Lte, and C.
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