My objectives are to Acquire knowledge and apply a high level of skills on all tasks assigned to my position. Increase my experience and contribute through team work and innovation for the success of the whole organization.
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Quality AnalystRadius PanamaPanama -
Customer Service SpecialistIqor Aug 2021 - Jul 2024Panama City, Panamá, PanamaCreated claims for customers with problems on the cell phones like broken screens, malfunction, water damage, lost or stolen. Explain how the insurance work and how the coverage workHelp the customer with any questions that may have for a previous claim.Assist the customer to upload any necessary information to complete the claim -
Customer Service AssociatePlatinium Care Services Nov 2018 - Aug 2021Panamá, PanamáReceive, transfer, and make outbound calls as well, giving in all of them the best customer service as possible.Review banking information, approve or decline applications, follow up to all our customers
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Agente De VentasSmart Bpo Sep 2016 - Nov 2018Calle 50, Torre Global
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Collections AgentRadius Payment Solutions Limited Aug 2015 - Sep 2016 -
Collections AgentRadius Payment Solutions Limited Aug 2015 - Sep 2016PanamaCollections Agent for Inbound and Outbound Calls• Calling customers to collect their loan• Receiving calls from customers to make arrangements on their accounts, sending paperwork needed (statements, extensions, copy of contracts)• Updating customer’s information -
Customer Service RepresentativeEgs - Expert Global Solutions Dec 2007 - Aug 2013PanamaCustomer Service Agent for Inbound Calls• Send reports for calling cards users• Receiving calls from customers to provide info on their calling cards accounts• Provide prompt responses and solutions for the customers problems -
Customer Service RepresentativeSitel Apr 2007 - Dec 2007PanamaCustomer Service Agent for Inbound calls• Receiving calls from customer who needed to know about the status of the account• Make payment arrangements on their debts• Troubleshooting the customer’s cellphone devices• Provide solutions to their cellphone issues
Manuel Salgado Education Details
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Isthmus Training InstituteElementary First Aid -
Isthmus Training InstitutePassenger Ship Crowd Management Training -
Isthmus Training InstituteSecurity Awareness Training For All Seafarers -
Isthmus Training InstitutePersonal Safety An Social Responsability -
Isthmus Training InstituteProficiency In Personal Survival Techniques -
Isthmus Training InstituteFire Prevention And Fire Fighting -
Instituto Justo Arosemena12Th
Frequently Asked Questions about Manuel Salgado
What company does Manuel Salgado work for?
Manuel Salgado works for Radius Panama
What is Manuel Salgado's role at the current company?
Manuel Salgado's current role is Quality Analyst.
What schools did Manuel Salgado attend?
Manuel Salgado attended Isthmus Training Institute, Isthmus Training Institute, Isthmus Training Institute, Isthmus Training Institute, Isthmus Training Institute, Isthmus Training Institute, Instituto Justo Arosemena.
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