Manuel Salgado

Manuel Salgado Email and Phone Number

Quality Analyst @ Radius Panama
Panama
Manuel Salgado's Location
Panama City, Panamá, Panama, Panama
About Manuel Salgado

My objectives are to Acquire knowledge and apply a high level of skills on all tasks assigned to my position. Increase my experience and contribute through team work and innovation for the success of the whole organization.

Manuel Salgado's Current Company Details
Radius Panama

Radius Panama

View
Quality Analyst
Panama
Employees:
34
Manuel Salgado Work Experience Details
  • Radius Panama
    Quality Analyst
    Radius Panama
    Panama
  • Iqor
    Customer Service Specialist
    Iqor Aug 2021 - Jul 2024
    Panama City, Panamá, Panama
    Created claims for customers with problems on the cell phones like broken screens, malfunction, water damage, lost or stolen. Explain how the insurance work and how the coverage workHelp the customer with any questions that may have for a previous claim.Assist the customer to upload any necessary information to complete the claim
  • Platinium Care Services
    Customer Service Associate
    Platinium Care Services Nov 2018 - Aug 2021
    Panamá, Panamá
    Receive, transfer, and make outbound calls as well, giving in all of them the best customer service as possible.Review banking information, approve or decline applications, follow up to all our customers
  • Smart Bpo
    Agente De Ventas
    Smart Bpo Sep 2016 - Nov 2018
    Calle 50, Torre Global
  • Radius Payment Solutions Limited
    Collections Agent
    Radius Payment Solutions Limited Aug 2015 - Sep 2016
  • Radius Payment Solutions Limited
    Collections Agent
    Radius Payment Solutions Limited Aug 2015 - Sep 2016
    Panama
    Collections Agent for Inbound and Outbound Calls• Calling customers to collect their loan• Receiving calls from customers to make arrangements on their accounts, sending paperwork needed (statements, extensions, copy of contracts)• Updating customer’s information
  • Egs - Expert Global Solutions
    Customer Service Representative
    Egs - Expert Global Solutions Dec 2007 - Aug 2013
    Panama
    Customer Service Agent for Inbound Calls• Send reports for calling cards users• Receiving calls from customers to provide info on their calling cards accounts• Provide prompt responses and solutions for the customers problems
  • Sitel
    Customer Service Representative
    Sitel Apr 2007 - Dec 2007
    Panama
    Customer Service Agent for Inbound calls• Receiving calls from customer who needed to know about the status of the account• Make payment arrangements on their debts• Troubleshooting the customer’s cellphone devices• Provide solutions to their cellphone issues

Manuel Salgado Education Details

  • Isthmus Training Institute
    Isthmus Training Institute
    Elementary First Aid
  • Isthmus Training Institute
    Isthmus Training Institute
    Passenger Ship Crowd Management Training
  • Isthmus Training Institute
    Isthmus Training Institute
    Security Awareness Training For All Seafarers
  • Isthmus Training Institute
    Isthmus Training Institute
    Personal Safety An Social Responsability
  • Isthmus Training Institute
    Isthmus Training Institute
    Proficiency In Personal Survival Techniques
  • Isthmus Training Institute
    Isthmus Training Institute
    Fire Prevention And Fire Fighting
  • Instituto Justo Arosemena
    Instituto Justo Arosemena
    12Th

Frequently Asked Questions about Manuel Salgado

What company does Manuel Salgado work for?

Manuel Salgado works for Radius Panama

What is Manuel Salgado's role at the current company?

Manuel Salgado's current role is Quality Analyst.

What schools did Manuel Salgado attend?

Manuel Salgado attended Isthmus Training Institute, Isthmus Training Institute, Isthmus Training Institute, Isthmus Training Institute, Isthmus Training Institute, Isthmus Training Institute, Instituto Justo Arosemena.

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