• Direct, plan and manage innovation projects that represent a direct impact on the company's digital transformation.• Participate in new hardware and software selection and implementation projects. Ensure their correct installation and their cost/efficiency.• Plan internal and external events to generate ideas and formulate projects to adopt new processes, technologies and ways of working.• Periodically validate the prioritization of innovation projects in light of the company's strategies and needs.• Lead the relationship with suppliers and external agencies related to innovation and processes.• Define the strategy for the reengineering of internal processes to modern, simple and more automated processes.• Define the strategy to lead us to an organization that makes decisions based on data.• Plan, implement and manage the operation of the data network for the different systems distributed in the mall facilities.• Plan, coordinate and implement network security measures in order to protect data, software and hardware.• Ensure the correct maintenance of the main data center and the data rooms distributed throughout the mall facilities.• Manage, coordinate and ensure timely internal and external maintenance (contractors) of servers, systems, UPS, applications and administrative and operational software.• Manage documentation and records related to IT infrastructure activities, as well as equipment maintenance and repair records.• Supervise the correct functioning of the resource monitoring platform in order to timely solve hardware and software problems diagnosed in the computing platform.• Ensure the preparation and updating of the user manuals of the implemented systems.• Propose and contribute to the definition, implementation and compliance of the company's technology policies and procedures.• Design the area's KPI management indicators and monitor their monthly execution.• Prepare operational plan and budget, and monitor compliance.

- Develop an information technology strategy that is aligned with long-term business objectives and goals.- Supervise and direct technology projects, from planning to implementation and monitoring. This may include software development projects, system implementations, infrastructure upgrades, etc.- Allocate appropriate human and financial resources to IT projects, and ensure they are used efficiently.- Guarantee the security of data and technological infrastructure, implementing cybersecurity measures, access policies and training staff in good security practices.- Stay abreast of the latest technology trends and evaluate how they can benefit the organization.- Hire, train and manage a team of IT professionals, ensuring they are motivated and have the necessary skills to carry out their tasks.- Prepare and manage the IT budget, controlling costs and looking for ways to optimize technological spending.- Collaborate closely with other company departments to understand their technology needs and ensure technology supports their objectives.- Identify and evaluate technology-related risks and develop mitigation plans.- Establish IT governance policies and processes that ensure compliance with regulations and industry standards.- Measure and evaluate the performance of the support provided by the IT area as well as systems and projects, using metrics and KPIs to make informed decisions.- Foster an environment of innovation within the IT department and the organization in general.- Work with technology providers and manage business relationships to ensure the organization gets the best value from its technology investments.- Effectively communicate IT plans and projects to senior management and all staff, ensuring they understand the importance of technology in business strategy.- Ensure the organization complies with all government and industry regulations.-Coordinate the training of Department personnel in coordination with the Human Resources Department.

• Managing IT Operations in Dominican Republic and Puerto Rico.While meeting the following KPI:- Compliance in the execution of projects- Optimization in the execution of the budget of investments and expenditure- Compliance with agreed service levels (SLA)- Reduce technological complexity and at the same time seek innovation and improvements- Organizational Health• Execution of the commercial operation of the company to ensure the invoicing and sent of the orders to all our consultants.• Develop company projects that ensure the availability and performance of all our solutions• Maximize the use and adoption of technology systems used in the country.• Provide support and specialized internal consulting to the initiatives, changes, support, administration and operation of the services provided by IT.• Define and ensure the incorporation of standards, guidelines and technological policies (including processes) for the Corporation and Countries.

• Manager production support and project portfolio RD, with a staff of 10 direct reports and external resources for projects in the area. Managing a budget DR for more than USD 200K of Capital and USD 700K Expenses, Support for one distribution center, 4 sales stores, offers and incentives programming para18 campaigns a year, Invoicing prcess for more than 600K invoices per year. Supporting a stencil 55 000 sales representatives, 43 area zone managers and 4K executive (business model of leadership). Support a Computer Data Center with over 15 local applications and 10 global applications. Support a network of voice, data and applications for more than 200 users.• Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.• Maintains quality service by enforcing quality and customer service standards; analyzing and resolving quality and customer service problems; identifying trends; recommending system improvements.• Meet with managers and coordinators to discuss the new requirements, specifications, costs, time and project status and / or changes.• Lead the team through guidance, training and recruitment, maintaining a safe and legal workplace and promoting development for personal growth.• Member of the steering committee, in charge of operational improvements and the overall financial control. Complying with the financial objectives of the area by anticipating needs, preparation and monitoring of an annual budget, programming expenses, analysis of variance and initiate corrective actions.

• Plan and execute the project phases using project management best practices, for projects for Sales, Distribution, Marketing, Trade and Consumer engagement.• Understand business needs and define IS solutions and proactively identify business requirements.• Manage the deployment, localization and support of system solutions.• Manage the design, development and maintenance of local solutions.• Provide appropriate system documentations and training.• Ensure service levels by managing external and internal service providers.• Ensure the quality of the solution through unit and UAT tests.• Support Services, Managing Versions, Change in Production and Incident and Problem Solving.• Manage subcontractors, staff and vendors.2 Above and beyond the call of duty award (ABCD Award).

Responsible for:• Managing Projects, like ERP upgrade, Sales Force Automation system, Datacenter upgrade, Warehouse Management System, help desk and asset management software, Upgrade to Windows Infrastructure and Licensing.• Manage demand of services and internal customer relationships.• Solution Design and help development process of vendors.• Ensure the quality of the solution through unit and UAT tests.• Support Services actual services by Managing Versions, Change in Production and Incident and Problem Solving.• Managing Architecture by Developing IT Strategy and IT Portfolio• Manage Capacity, availability, service levels and Processes• Manage subcontractors, staff and vendors• Managing Facilities and Operations, like new branch office and subcontracted warehouse.

Responsible for:• Maintain control of progress of all BI projects schedules.• Supervise the work of consultants under my responsibility in areas such as objectives compliance, quality of work and delivery times.• Perform quarterly assessments to consultants under my responsibility.• Visits to all customers to hear and determine the level of satisfaction, opportunities for improvement and recommendations.• Support and teach courses of BI technology to clients.• Keep all event log errors and technology solutions.• Coordinate and monitor the achievements of proof of concept.• Participate in BI international events and presales meetings and support.

Responsible for:• ERP and Payroll Administrator.• Manager of computers, servers, printers and communication.• Update, control and monitoring of procedures, budget, global contracts and software licenses.• Manager of company email and access control to enterprisesystems.Achievements:• Implement financial system SAP R / 3 4.5b in Aventis Pharma in modules FI, CO, SD and PP.• Implement mobile sales system that gives access to real time sales information integrated with SAP R/3 system.• Restructuring the computer center to suit international standards.