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Manuel Torrez Email & Phone Number

Unified Communications Engineer at High Point Networks
Location: Denver, Colorado, United States 6 work roles 1 school
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Current company
High Point Networks
Role
Unified Communications Engineer
Location
Denver, Colorado, United States
Company size
131 employees

Who is Manuel Torrez? Overview

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Quick answer

Manuel Torrez is listed as Unified Communications Engineer at High Point Networks, a with 131 employees, based in Denver, Colorado, United States. AeroLeads shows a matched LinkedIn profile for Manuel Torrez.

Manuel Torrez previously worked as Telecommunications Manager at Inspirato and Senior Telecommunications Engineer at Aaa Colorado. Manuel Torrez holds Graduate from Denver West High School.

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High Point Networks

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Profile bio

About Manuel Torrez

Experienced Senior Support Engineer with a demonstrated history of working in the telecommunications industry. Skilled in Voice & Data Convergence, Contact Centers, Video Conferencing, Ethernet, and Customer Experience. Strong information technology professional graduated from Denver West High School.

Current workplace

Manuel Torrez's current company

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High Point Networks
High Point Networks
Unified Communications Engineer
west fargo, north dakota, united states
Website
highpointnetworks.com
Employees
131
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6 roles

Manuel Torrez work experience

A career timeline built from the work history available for this profile.

Unified Communications Engineer

Current
High Point Networks

United States

Unified Communications Engineer

Aug 2023 - Present

Telecommunications Manager

Inspirato

Denver, Colorado, United States

Manage, maintain, and support virtualized Mitel Platforms and Applications in a resilient environment. Co-manage with Manager of IT Team of 7 Support Technicians and Engineers. Support Integration between Salesforce MRM and Contact Center. Contact Center consists of 400 Call Taker Agents and 70 Call Paths. Provide analytics and summary reports with Sales and Membership Leadership Teams. Engineering and Design implementation with Technology Teams covering fixes and or design changes required to optimize customer experience. Equipment supported include Resilient Call Control Mitel vMCD located at Datacenter and Headquarters. Mitel Contact Center. Mitel Call Recording. Resilient SBC with 75 SIP Trunks. 600+ handsets and softphones.

Mar 2018 - Jan 2023

Senior Telecommunications Engineer

Aaa Colorado

Denver, Colorado, United States

Maintain and support all Mitel Platforms and Applications. Desktop Support. Design and maintain Call Center consisting of 60 ACD Paths and Skill Groups for main headquarters and 11 retail stores throughout Colorado. Engineering and deploy new and enhanced Mitel features and applications. August 2016-November 2016 migrated all physical Mitel platforms to Virtual. Included equipment. Mitel MCD (3300) to vMCD. Mitel MiCollab with UC Client, NuPoint Voice Messaging, Audio Web/Video Conferencing, and Teleworker (MBG). vMAS with Secure Call Recording (SRC) to Redbox Call Recording, MiContact Center (PrairieFyre Contact Center), IVR, and Call Reporting.

Jan 2015 - Mar 2018

Senior Support Engineer

Tcs Telecommunication Systems Inc.

Greater Denver Area

• Secure deployable communication systems• Location-based wireless infrastructure and apps• Telematics and navigation• VoIP Enhanced 9-1-1 services (E9-1-1; E1-1-2)• Text messaging infrastructure for wireless operators• Information assurance and cyber-security• Engineered satellite-based services• Professional services for communications solutionsOur niches:Telematics Navigation, Operator/Carrier Solutions, Public Safety Solutions, Professional Services, Government Solutions, Cyber Intelligence

Aug 2014 - Jan 2015

Senior Install And Service Tech

Ceres Technology Group

Ceres Technology Group

Senior Installation and Service tech on all Mitel PBX and Applications

Aug 2012 - Jul 2014

Telecommunications Manager

Ceres Technology Group (Advantage Voice Solutions)

Ceres Technology Group

Manager of 4 Install and Service Techs

Aug 2003 - Aug 2012
Team & coworkers

Colleagues at High Point Networks

Other employees you can reach at highpointnetworks.com. View company contacts for 131 employees →

JU Jake Uselman Jake Uselman Colleague at High Point NetworksMoorhead, Minnesota, United States View → AS Ariana Storley Ariana Storley Colleague at High Point NetworksSioux Falls, South Dakota, United States View → PF Patrick Fowler Patrick Fowler Colleague at High Point NetworksLongmont, Colorado, United States View → BB Brian Beck Brian Beck Colleague at High Point NetworksSioux Falls, South Dakota, United States View → AH Ashley Holland Ashley Holland Colleague at High Point NetworksWest Fargo, North Dakota, United States View → JM Joe Mama Joe Mama Colleague at High Point NetworksBeechgrove, Tennessee, United States View → SG Steve Gaffney Steve Gaffney Colleague at High Point NetworksFargo-Moorhead, United States View → KS Kelly Schlauderaff Kelly Schlauderaff Colleague at High Point NetworksWest Fargo, North Dakota, United States View → BK Bart Krile Bart Krile Colleague at High Point NetworksFargo-Moorhead, United States View → AO Andrew O'Leary Andrew O'Leary Colleague at High Point NetworksPeoria, Arizona, United States View →
1 education record

Manuel Torrez education

  • Denver West High School
    Denver West High School
    Graduate
FAQ

Frequently asked questions about Manuel Torrez

Quick answers generated from the profile data available on this page.

What company does Manuel Torrez work for?

Manuel Torrez works for High Point Networks.

What is Manuel Torrez's role at High Point Networks?

Manuel Torrez is listed as Unified Communications Engineer at High Point Networks.

Where is Manuel Torrez based?

Manuel Torrez is based in Denver, Colorado, United States while working with High Point Networks.

What companies has Manuel Torrez worked for?

Manuel Torrez has worked for High Point Networks, Inspirato, Aaa Colorado, Tcs Telecommunication Systems Inc., and Ceres Technology Group.

Who are Manuel Torrez's colleagues at High Point Networks?

Manuel Torrez's colleagues at High Point Networks include Jake Uselman, Ariana Storley, Patrick Fowler, Brian Beck, and Ashley Holland.

How can I contact Manuel Torrez?

You can use AeroLeads to view verified contact signals for Manuel Torrez at High Point Networks, including work email, phone, and LinkedIn data when available.

What schools did Manuel Torrez attend?

Manuel Torrez holds Graduate from Denver West High School.

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