Manuel V Email and Phone Number
IT professional with extensive experience in the field of IT support services- providing support for Network, Desktop Infrastructure, and Application. Major interest in the field of Networks Support, Desktop Support Specialist, System Analyst, Network Administrator, and Security and looking forward to work in a challenging and rewarding work environment where I can use my knowledge and skills as well as learn new technologies that allow for advancement and growth. Long term goal- Gain CISCO CCIE Security certification If the opportunity presented in this listing it will be very appealing, and I believe that my strong technical experience and education will make me a very competitive candidate.* Eager to learn new things. * Strive for continued excellence. My experience includes but is not limited to: * IT System infrastructure Design, Deploy, Management * Strong Technical Experiences at * Microsoft System Platforms, Operating System and Line of Business Applications and Servers (CRM, Active Directory, DNS, DHCP, VPN, PBX Panasonic Communication Assistant, VOIP) * Problem isolation and analysis * Process improvement and documentationSpecialties: Windows Server operating systems, Active Directory, DHCP, DNS, CISCO Routers & Switches, routing protocols, Configuration, implementation & troubleshooting of Network enviroment.- Excellent troubleshooting skills – Windows OSs, Desktops, laptops and workstations, Multifunction business machines, SonicWall Firewalls, IDrive BMR Backup, management, and Administration. Support for cabling of LAN and Phone systems.
Eema Industries Inc
View- Website:
- eemagroup.com
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It Manager And Network Engineer SpecialistEema Industries IncDowney, Ca, Us -
It Manager/Network Engineer SpecialistEema Industries Inc Jun 2015 - PresentUnited States. Responsible for making sure that all system upgrade logs were current and creating a report for management. · Assisted in training personnel on new network upgrades that required new network functionality. · Managed installation, configuration, and administration of windows servers and multifunction's printers. Configured LAN/WAN elements and held the responsibility of maintaining and monitoring the performance of the network. · Endow with technical support in person and collaborated with the user providing excellent customer service. · Troubleshoot, setup and management Google G Suite for business, web applications, email configurations and web hosting administration. · Installing and configuring new and existing workstations. Installed enterprise software, IDrive BMR backup and recovery software. · Providing support for issues related to Windows operating systems, windows 7, windows 8, windows 10, windows Server 2016 OS, MS Office 2010/2016, Adobe applications suite, setup, and troubleshooting telephone system, installation, setup and managed SonicWall TZ400 Firewalls network equipment and SSL VPN connections. · Provide technical support by phone, remote support software, and identified and resolved recurring issues. -
Network Support SpecialistCapital Tax & Bookkeeping Mar 2011 - Jun 2014Greater Los Angeles AreaWorking with Windows Active Directory for creating/modifying users and computers objects, user authentication, group membership and access permission, assigning group policies- Implementing security updates and patches in desktop infrastructure. Updating antivirus clients (managed and unmanaged)- Ensuring network performance and troubleshooting network related issues. Installing, Configuring and troubleshooting site to site VPN conecctions soniwall and VOIP PBX Panasonic Phone system.- Monitoring backup logs, media information and backup tape management.- Troubleshooting hardware/software issues related to Dell/HP/machines, Multifunction business machines, IP phones, network designe, network cabling, printers and scanners- Providing support for issues related to Windows operating systems, MS office applications suite, mail client, network connectivity issues, data recovery.Provide technical support by phone, remote desktop and in person when required; to maximize first-call solve rates for local and remote users. Provide a clear and detailed description of any problems identified that require escalation to the Specialist Support Teams.Responsibility of providing support to multiple remote locations; provide solutions and suggestions that would enhance the work efficiency and decrease call reporting of incidents eventually achieving customer satisfaction.
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It System Network AdministratorUnizas Corp. Apr 2010 - Mar 2011Greater Los Angeles AreaInstall, upgrade, configure, and relocate workstations and servers. Remote deployment of software images file servers, backups, and other systems. Support company employees with telephone calls effectively and efficiently while maintaining a complete ownership in technical issues and problems. Document each and every incident, on-site troubleshooting of Windows XP workstations, Dell hardware, and Microsoft software issues using remote tools such as RDP. Troubleshoot PBX Dialer Panasonic system problems and manage administrative rights, GPOs, AD groups in the 2003 server’s infrastructure, Designed and maintained websites, web designe, HTML, CSS, management website actualization. Routine morning check of Server room status, LAN/WAN status, check Server Backup Reports, working of Business Applications and IP Telephony system. Provide accurate and timely logging of incidents and resolution in the Remedy Incident Management system and escalate problems as appropriate following support procedures.
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It Technical ManagerTeleserv Inc. May 2009 - Apr 2010Los Angeles, CaInstalling and configured new and existing workstations. Installed enterprise standard virus protection software, backup and recovery software, electronic mail, internet software, office automation products, and standard operating systems software. Analyzed complex computer hardware and software problems to determine causes of failure and implemented appropriate remedies. Independently troubleshoot network problems including TCP/IP, DHCP, WINS, and DNS using network management’s tools and remote PC administration
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Computer Support Specialist / Network SupportIt Consulting Jan 2005 - Jun 2008Miami/Fort Lauderdale AreaProvided remote and on-site support for domestic and small business customers, assembled computers for sale per customer’s request. Replaced, installed, setup, exchanged and/or upgraded personal computers, laptops, printers and all associated peripheral components. Installed software such as Windows/x, Windows 2000, Windows XP Professional, Microsoft Office, Advance Server 2003 and anti-virus protection. Contacted various vendors to replace defective equipment/components .Troubleshoot network problems, installation and repair.
Manuel V Education Details
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Abco Technology Inc.Computer/Information Technology Administration And Management -
The AcademyNetwork Professional -
Lhtec Miami-Dade CountyComputer Hardware -
FasttrainIt Hardware And Software
Frequently Asked Questions about Manuel V
What company does Manuel V work for?
Manuel V works for Eema Industries Inc
What is Manuel V's role at the current company?
Manuel V's current role is IT Manager and Network Engineer Specialist.
What schools did Manuel V attend?
Manuel V attended Abco Technology Inc., The Academy, Lhtec Miami-Dade County, Fasttrain.
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