I lead international business operations while reporting to the Managing Director and Multinational Clients Director. I am part of upper leadership that handles important executive decision making and stakeholder coordination as a Member of the Commercial Leadership Team. I manage the annual budgeting process, direct strategic planning, and ensure the effective implementation of company-wide policies to foster growth and improve overall efficiency.o Managed 95 international clients while overseeing over €2.8 bn in funded automotive fleets, consisting of over 115k vehicles.o Upheld high satisfaction among clientele by hitting Net Promotor Scores of over 65 consistently.o Implemented a company-wide International Business & Coordination structure, leading to improved collaboration and job efficiency with partners abroad.o Headed Electric Vehicle adoption for numerous business partners, enabling them to meet important sustainable goals like reduced carbon footprint and government compliance for greener initiatives.

Mastered and modelled the LeasePlan leadership approach for key international clients through direct and indirect efforts to effectively manage and train International Key Account Managers to accomplish tasks while improving collaborative workflows. Offered and developed executive consultancy skills and management solutions to enhance client operations and optimise fleet management.o Negotiated and enforced International Cooperation & Service Level Agreements, leading to strengthened national and international partnerships and consolidation of business processes for different local and global units.o Supervised the development of the company's flourishing international business portfolio, resulting in yearly increase in fleets and sales growth.o Streamlined international network of operations and procedures by leading and providing valuable feedback to various business partners while orienting them in the latest company developments.

Devised new, effective ways constantly improved customer relationship protocols and client relationship management for various markets worldwide. Led business-related initiatives towards increased profitability, service penetration, and incremental sales growth through the introduction of strategic frameworks and utilising partnerships with key stakeholders. Facilitated global sales training programmes and projects for staff up-skilling to improve client-facing dynamics.o Maintained high-quality daily contacts with senior-level companies to execute strategic development plans, leading to more consolidated efforts in meeting common organisational goals for growth and improvement.o Guided and provided valuable feedback for team members in need of training while upholding the LeasePlan consultancy module to revitalise internal processes for further developments, resulting in better overall performances.

TQ3 Travel Solutions (formerly known as Hapag-Lloyd Geschäftsreise GmbH and subsequently as TUI Business Travel GmbH) is the leading provider of quality, innovative travel expense management solutions to companies worldwide. TQ3 was founded in 2001 by the shareholders TUI Business Travel (45%), the American Maritz Travel Company (45%) and the Australian internet travel group (10%). In 2006 TUI has completed the sale of its business travel activities, which were combined in the wholly owned subsidiary TQ3 Travel Solutions Management Holding GmbH to the Dutch BCD Holdings N.V.The BCD Group combined TQ3 Travel Solutions, The Travel Company and WorldTravel BTI to form BCD Travel which began trading under its new brand on March 31, 2006.