Senior Solution Consultant
Current
Oct 2023 - Present
AeroLeads people directory · profile
Manuel Ávila Email & Phone Number
Senior Solution Consultant | Presales | Sales Engineering | SaaS | CX | Cloud Services
at
Genesys
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Solution Consultant | Presales | Sales Engineering | SaaS | CX | Cloud Services
Location
Benito Juárez, Mexico City, Mexico
Company size
Who is Manuel Ávila? Overview
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Quick answer
Manuel Ávila is listed as Senior Solution Consultant | Presales | Sales Engineering | SaaS | CX | Cloud Services at Genesys, a with 6207 employees, based in Benito Juárez, Mexico City, Mexico. AeroLeads shows a matched LinkedIn profile for Manuel Ávila.
Manuel Ávila previously worked as Senior Solution Consultant at Genesys and Senior Solution Consultant - Team Lead at Infobip. Manuel Ávila holds Bachelor Of Engineering - Be, Telecommunications Engineering from Facultad De Ingeniería De La Unam.
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Genesys
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Profile bio
About Manuel Ávila
Solution Consultant and Pre-sales profesional with vast experience in Cloud and ICT industries. I help companies achieving business transformation through the adoption of SaaS, CPaaS, AI and digital technologies with CX and business objectives at the center. Skilled in Solution Architecture, sales engineering, solution selling, digital integrations and heavily focused in team and relationship building. Proven success in Latam and Mexico, being a key part of digital transformation processes for top companies in the financial, retail and telco sectors. I am passionate for technology with a well rounded approach for engineering and business. I pursue a well rounded profile through a blending of technical knowledge, management and people oriented skills.
Listed skills include Telecommunications, Lte, Ip Networking, Engineering, and 9 others.
Current workplace
Manuel Ávila's current company
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Genesys
5 roles
Manuel Ávila work experience
A career timeline built from the work history available for this profile.
Senior Solution Consultant - Team Lead
Sales Engineering Team Coordinator for Mexico. -Team strategy definition and management. -KPI tracking, team communication and team mentorship.-Alignment and collaboration with stakeholders (Regional Sales Directors, Country Manager, Implementation Managers, etc). -Commercial and technological point of contact for Infobip with key partners such as Google, Meta and Network Operators.-Public speaker for Infobip in Mexico.-Heavy day to day involvement in all key customers and projects in the region.
May 2022 - Oct 2023
Senior Presales Engineer
Solution Consultancy for new and existing clients. • Responsible for e2e technical sales processes.• Identifies needs through a detailed understanding of costumer's operations, processes and resources. • Designs techinal solutions and integrations.• Presents Solutions to costumer's stakeholders.• Responsible for solutions implementations. • Customer relationship management. Solutions and services include:• SaaS solutions.• Costumer engament platform.• Omnichannel CPaaS platform.• CCaaS solution.• AI based solutions and chatbots. • Costum developments and integrations. • Profesional Services and consultancy.
May 2019 - Oct 2023
Jefe De Proyectos
- Technical Project Management for network operations.-Collabotarion in diverse e2e and multidisciplinary projects-Transport, IP and fiber network operations for various technologies (TCP/IP, DWDM, satellite and microwave).-Multiple service provider & vendor management. -OLA/contract management and negotiation with multiple providers.-KPI management and executive reporting.-NOC definition, launch and management.-Network launch and operations activation.-Tx Network Rollout PM.
Mar 2017 - Jul 2019
Soporte Tic
Dgb Unam
-LAN/WAN Configuration.-UNAM's libraries network deployment and configuration.-R&S configuration and support.-General IT Support & Maintenance.
May 2014 - Jun 2016
Team & coworkers
Colleagues at Genesys
Other employees you can reach at genesys.com. View company contacts for 6207 employees →
GD
Greg Duclos
Colleague at GenesysToronto, Ontario, Canada
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SG
S G
Colleague at GenesysSanta Cruz De Tenerife, Canary Islands, Spain
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AA
Angeles Almodal
Colleague at GenesysNational Capital Region, Philippines
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CS
Chong Soo Moon
Colleague at GenesysSouth Korea, Korea, Republic Of
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SF
Sandi Feaster
Colleague at GenesysDurham, North Carolina, United States
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MK
Molly Kilbane
Colleague at GenesysIndianapolis, Indiana, United States
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PD
Pat Donnellan
Colleague at GenesysIreland
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DK
Daniel Kapsar
Colleague at GenesysBowling Green, Ohio, United States
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RM
Roger Maia
Colleague at GenesysSão Paulo, Brazil
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JK
John Korb
Colleague at GenesysWestfield, Indiana, United States
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Greg Duclos
Colleague at GenesysToronto, Ontario, Canada
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SG
S G
Colleague at GenesysSanta Cruz De Tenerife, Canary Islands, Spain
View →
AA
Angeles Almodal
Colleague at GenesysNational Capital Region, Philippines
View →
CS
Chong Soo Moon
Colleague at GenesysSouth Korea, Korea, Republic Of
View →
SF
Sandi Feaster
Colleague at GenesysDurham, North Carolina, United States
View →
MK
Molly Kilbane
Colleague at GenesysIndianapolis, Indiana, United States
View →
PD
Pat Donnellan
Colleague at GenesysIreland
View →
DK
Daniel Kapsar
Colleague at GenesysBowling Green, Ohio, United States
View →
RM
Roger Maia
Colleague at GenesysSão Paulo, Brazil
View →
JK
John Korb
Colleague at GenesysWestfield, Indiana, United States
View →
1 education record
Manuel Ávila education
FAQ
Frequently asked questions about Manuel Ávila
Quick answers generated from the profile data available on this page.
What company does Manuel Ávila work for?
Manuel Ávila works for Genesys.
What is Manuel Ávila's role at Genesys?
Manuel Ávila is listed as Senior Solution Consultant | Presales | Sales Engineering | SaaS | CX | Cloud Services at Genesys.
Where is Manuel Ávila based?
Manuel Ávila is based in Benito Juárez, Mexico City, Mexico while working with Genesys.
What companies has Manuel Ávila worked for?
Manuel Ávila has worked for Genesys, Infobip, Altán Redes, and Dgb Unam.
Who are Manuel Ávila's colleagues at Genesys?
Manuel Ávila's colleagues at Genesys include Greg Duclos, S G, Angeles Almodal, Chong Soo Moon, and Sandi Feaster.
How can I contact Manuel Ávila?
You can use AeroLeads to view verified contact signals for Manuel Ávila at Genesys, including work email, phone, and LinkedIn data when available.
What schools did Manuel Ávila attend?
Manuel Ávila holds Bachelor Of Engineering - Be, Telecommunications Engineering from Facultad De Ingeniería De La Unam.
What skills is Manuel Ávila known for?
Manuel Ávila is listed with skills including Telecommunications, Lte, Ip Networking, Engineering, Project Management, Fiber Optics, Wireless Networking, and Microsoft Office.
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