Manuela Azcona Email & Phone Number

King Of Prussia, Pennsylvania, United States

- Quality & Safety Management across all sites, maintaining program controls for client services.- Lead continuous improvement initiatives for all sites.- Manage site-level and client escalations as they relate to noncompliance and deviations. - Plan, direct, and implement organizational and client-based safety programs, and operational procedures in compliance with local, state, and federal Occupational Safety and Health Administration (OSHA) rules and regulations.- Oversee… Show more - Quality & Safety Management across all sites, maintaining program controls for client services.- Lead continuous improvement initiatives for all sites.- Manage site-level and client escalations as they relate to noncompliance and deviations. - Plan, direct, and implement organizational and client-based safety programs, and operational procedures in compliance with local, state, and federal Occupational Safety and Health Administration (OSHA) rules and regulations.- Oversee Vendor Management, direct all projects, ensure that the client’s specifications and requirements are met, review progress, and monitor costs and compliance.- Train, coach, and develop all frontline and management-level personnel in all aspects of safety and operations. - Manage payroll services and all employee-related HR functions.- Responsible for monthly, quarterly, and yearly forecasting in budgeting processes and business development reviews to the senior-level leadership team.- Oversee the hiring, promotion, and position assignment and alignment- Manage SBM Software Platform 4Insite and Mobile Administration- Assist in the Implementation of Organizational and Client-based Safety Programs and Operational Procedures in compliance with local, state, and federal Occupational Safety and Health Administration (OSHA) rules and regulations.- Assists with administrative tasks involving custodial personnel and facilities as directed by theFacilities Supervisor.- Coordinate, Assigns, and Inspect the work of assigned Custodial Staff, including regular review and revisions of custodial task assignment sheets. - Assess the efficiency of department cleaning procedures and products; institutes new or revised procedures and products to increase efficiency, effectiveness, safety, and best customer service practices.- Report, maintain, and secure confidential records and inquiries.- Coordinates and arrange for equipment repairs as necessary for bleachers, basketball Show less

New Brunswick, New Jersey, United States

- Manage customer inquiries through effective product knowledge, customer engagement, and escalate issues as needed.- Demonstrate the ability through training to understand all services and products, the industry and neighboring competition.- Support the sales functions and sales personnel roles.- Improve customer satisfaction through consistently improving efficiency, service standards, and optimization of order processing.- Direct sales and customer care with consumers who… Show more - Manage customer inquiries through effective product knowledge, customer engagement, and escalate issues as needed.- Demonstrate the ability through training to understand all services and products, the industry and neighboring competition.- Support the sales functions and sales personnel roles.- Improve customer satisfaction through consistently improving efficiency, service standards, and optimization of order processing.- Direct sales and customer care with consumers who have shown signs of interest Show less