Manuela Costa

Manuela Costa Email and Phone Number

Head of People Operations @ Raftech - Global IT Solutions
Porto, PT
Manuela Costa's Location
Porto Metropolitan Area, Portugal
Manuela Costa's Contact Details

Manuela Costa personal email

About Manuela Costa

As a trilingual Executive Assistant with a diverse international background for the last 20 years, I bring a unique blend of skills and experiences to every role I undertake.Throughout my career, I've had the incredible opportunity to work across multiple countries, each adding a unique layer to my professional and personal growth. My journey has taken me across countries such as France, United Kingdom, India and Portugal, allowing me to develop a broad understanding of global business practices, adaptability, and the importance of cultural nuances in achieving global success. Fluent in Portuguese, French and English, I excel in facilitating smooth communication. My ability to juggle multiple responsibilities across different areas allows me to provide comprehensive support and drive organizational success. I’m committed to delivering exceptional results and contributing to a well-organized, efficient workplace.I’m excited to continue leveraging this international perspective to drive impactful solutions and foster collaborative environments. #ExecutiveAssistant#Trilingual #InternationalExperience#GlobalBusiness #MulticulturalSkills#AdministrativeExcellence #InternationalExperience#GlobalPerspective #CrossCulturalSkills#ProfessionalGrowth #GlobalBusiness#BusinessStrategy#ProjectManagement #TravelCoordination#EventPlanning #CrossDepartmentalSupport

Manuela Costa's Current Company Details
Raftech - Global IT Solutions

Raftech - Global It Solutions

View
Head of People Operations
Porto, PT
Employees:
40
Manuela Costa Work Experience Details
  • Raftech - Global It Solutions
    Head Of People Operations
    Raftech - Global It Solutions
    Porto, Pt
  • Raftech Solutions
    Global Executive Assistant - Trilingual (English/French/Portuguese)
    Raftech Solutions Sep 2022 - Present
    Portugal/Bélgica
    As an experienced Executive Assistant, I excel in managing a diverse range of tasks that keep operations running smoothly. My role involves:- Administrative Management: Executive support, email management, Staff management, HR process, preparing contracts in different languages…- Runing payroll for 2 countries (Portugal and Belgium)- Travel and expense management: Flights, accommodation;- Relocation support: securing a home rental, travel, visa administration, phone sim card, health insurance, professional insurance;- Cross-Departmental Support: Collaborating with various departments in Portugal and Belgium;- Prepare expense reports, manage executive budgets, and reconcile corporate credit card statement;- Generate invoices on a monthly basis for various clients in Belgium;-Team building planning(...)
  • Expat
    Expat In India
    Expat Jun 2019 - Sep 2021
    Chennai, Tâmil Nadu, Índia
    - Cultural experience development;- Parent classroom coordinator at an International school;- Benevolent in several projects at the French association, Chennai accueil;- Learn to flourish outside my comfort zone during covid 19;- Meet people from different cultures and backgrounds and improved my networking skills;- Improved problem-solving skills.|My time here has allowed me to deepen my understanding of cross-cultural communication, adaptability, and resilience. This experience has been invaluable in expanding my global perspective, enhancing my problem-solving skills, and fostering a deeper appreciation for diversity.
  • Eu Automation
    French Speaking Sales Executive - Benelux Market
    Eu Automation Oct 2016 - Jul 2017
    Stafford - United Kingdom
    Obsolete Spares Specialist- Responsible for the management of existing and the development of new accounts in the Benelux Region; - Identify opportunities for growth across the Benelux Area;- Prospect new clients through cold-calling (French/English) and convert prospects into sales;- Develop and maintain a strong relationship with new and existing clients;- Manage order processing activities;- Deal with customer enquiries;- Input all data and maintain accurate records in accordance with the company CRM system;‘’We don’t sell parts, we solve problems’’http://www.euautomation.com/
  • American Express Global Business Travel
    Business Travel Consultant
    American Express Global Business Travel Feb 2010 - Aug 2014
    Lyon - France
    - Phone/email customer support regarding air, train, car and hotel booking according to applicable company policy (tool: CRS Amadeus);- Processed airline and train ticket exchanges;- Assisted with international travel issues, including passports and visas;- Selected to organize international travel for groups with provision of full support during travel;- Selected to be in charge of business travel arrangements for important customers such as French Government Officials;- Delivered outstanding customer service while actively supporting and training co-workers.
  • Cwt
    Transport And Logistical Assistant
    Cwt Sep 2009 - Jan 2010
    Lyon - France
    - Logistics manager: travel groups, seminars, national/international congress events;- Phone/email customer support regarding air, train booking as well as ticket exchanges according to applicable company policy (tool: CRS Amadeus).
  • Selectour Bleu Voyages
    Business Travel Consultant
    Selectour Bleu Voyages Jul 2009 - Aug 2009
    Lyon - France
    - Phone/email customer support regarding air, train, car and hotel booking according to applicable company policy (tool: CRS Amadeus);- Preparation and supply of travel ticket invoices for customers according to applicable company policy (tool: IGANET G2);- Processed airline and train ticket exchanges.
  • American Express Global Business Travel
    Business Travel Consultant
    American Express Global Business Travel Aug 2006 - Mar 2009
    Sophia Antipolis - Nice Area - France
    - Phone/email customer support in ENGLISH (working for UK, IE and NL customers);- Air, train, car and hotel optimized booking according to applicable company policy (tool: CRS Galileo);- Delivered outstanding customer service while actively supporting and training co-workers;- Appointed co-leader of team quality control;- Team audit leader (Topaz - February 2009).
  • Tap Portugal
    Ticket Agent At Nice Airport
    Tap Portugal Jun 2006 - Jul 2006
    Nice - France
    - Bridging customers and airline/airport personnel by providing timely and accurate information concerning flights schedules, close-outs and connections;- Performance of bookings, tickets exchanges and refunds (CRS Amadeus)
  • Telecom Assistance Sa
    Bilingual Hostess (English/French) And Switchboard Operator At Accenture
    Telecom Assistance Sa Nov 2004 - Sep 2005
    Sophia Antipolis - Nice Area - France
    - Access control and reception of customers onsite;- Handle incoming and outgoing correspondence, including post, email, and faxes;- Switchboard operator.
  • Sheraton Porto Hotel & Spa
    Receptionist
    Sheraton Porto Hotel & Spa Aug 2004 - Sep 2004
    Porto - Portugal
    - Meeting and greeting guests;- Booking meetings;- Hotel room bookings and sales;- Preparing bills and taking payments;- Dealing with complaints;
  • Rentdouro
    Hostess At Tourism And Nautical Fairs - Exponor
    Rentdouro Apr 2001 - May 2001
    Porto - Portugal
    - Visitors reception;- Services promotion and sales;- Boats and yachts promotion and sales.

Manuela Costa Skills

Galileo Tourism Amadeus Airline Ticketing Internet Customer Service Well Organized Meticulous Courtesy Respect Group Work Work Well Independently Car Rental Aviation Languages Windows Travel Sales Airline Reservations Ticket Sales Ticketing Systems Multi Task Computer Proficiency Business Travel Hotels Airlines Hotel Booking Event Management English Negotiation Business Development Microsoft Office

Manuela Costa Education Details

  • Instituto Superior D'Assistentes E Interpretes
    Instituto Superior D'Assistentes E Interpretes
    Tourism
  • Wall Street Institute
    Wall Street Institute
    English Language And Literature, General
  • Chambre De Commerce Et D'Industrie Lyon
    Chambre De Commerce Et D'Industrie Lyon
    Accounting For Non-Accountants
  • Chambre De Commerce Et D'Industrie Lyon
    Chambre De Commerce Et D'Industrie Lyon
    The Bases Of Payroll - Level 1
  • Chambre De Commerce Et D'Industrie Lyon
    Chambre De Commerce Et D'Industrie Lyon
    Assistant, Master Your Time And Your Activity
  • Chambre De Commerce Et D'Industrie Lyon
    Chambre De Commerce Et D'Industrie Lyon
    Assistant, Improve Your Efficiency And Your Interpersonal Qualities
  • Chambre De Commerce Et D'Industrie Lyon
    Chambre De Commerce Et D'Industrie Lyon
    Regain Confidence On Your Orthography
  • Chambre De Commerce Et D'Industrie Lyon
    Chambre De Commerce Et D'Industrie Lyon
    Write Easily In Professional Writing
  • Chambre De Commerce Et D'Industrie Lyon
    Chambre De Commerce Et D'Industrie Lyon
    Take Notes And Prepare A Report
  • France Langues Communication
    France Langues Communication
    General And Professional Italian
  • Institut National De Formation Et D'Application
    Institut National De Formation Et D'Application
    Ticketing And Sales For Travel Agency
  • Espaço Atlântico
    Espaço Atlântico
    Tourism And Travel Services Management
  • Wall Street Institute
    Wall Street Institute
    English Language And Literature, General

Frequently Asked Questions about Manuela Costa

What company does Manuela Costa work for?

Manuela Costa works for Raftech - Global It Solutions

What is Manuela Costa's role at the current company?

Manuela Costa's current role is Head of People Operations.

What is Manuela Costa's email address?

Manuela Costa's email address is ma****@****ail.com

What schools did Manuela Costa attend?

Manuela Costa attended Instituto Superior D'assistentes E Interpretes, Wall Street Institute, Chambre De Commerce Et D'industrie Lyon, Chambre De Commerce Et D'industrie Lyon, Chambre De Commerce Et D'industrie Lyon, Chambre De Commerce Et D'industrie Lyon, Chambre De Commerce Et D'industrie Lyon, Chambre De Commerce Et D'industrie Lyon, Chambre De Commerce Et D'industrie Lyon, France Langues Communication, Institut National De Formation Et D'application, Espaço Atlântico, Wall Street Institute.

What are some of Manuela Costa's interests?

Manuela Costa has interest in Skiing, Cooking, Spending Time With Family, Travel Arrangements, Reading, Photography.

What skills is Manuela Costa known for?

Manuela Costa has skills like Galileo, Tourism, Amadeus, Airline Ticketing, Internet, Customer Service, Well Organized, Meticulous, Courtesy, Respect, Group Work, Work Well Independently.

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