Ensure hotel meets or exceeds budgeted goals. Responsible for managing the implementation of the hotel's sales and marketing strategies and achieving budgeted top line revenue for the hotel, maximizing profitability for the hotel and ensuring delivery of outstanding quality service for all customers. Significant experience with all aspects of pricing, demand analysis, yield management, business mix; develop strategies and tactics to boost revenue and profitability; extensive knowledge of sales skills, solid knowledge of website analytics tools and up to date with the latest trends and best practices in digital marketing. Plans and directs sales force activities to maximize profit from all segments of the market. Direct the management staff in meeting sales objectives and goals. Responsible for maximizing the potential sales volume of all segments of the market. Ensure best client service through communication amongst the team, cross training within the department and appropriate office coverage. Leads on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives

Significantly increase revenue through our distribution network (third parties or corporate web); Strengthen existing relationships with key partners; Manage the commercial performance of each partner, and be responsible for hitting and beating revenue targets; Own and improve existing processes for distributing hotel's inventory, work collaboratively with other sales managers to achieve and beat budget. Implement the best practices to ensure effective sales approach. MICE and weddings commercial management. Reservations supervision.

Manage and forecast room inventory to maximize revenue and profits for hotels in the Group. Responsible for building hotels' sales strategies. Conduct analysis of revenue, profits and demand associated with hotel rooms and space inventory. Pricing, forecasting, budgeting, projections. Manage online distribution (third parties or brand web); Establish long-range objectives, strategies and actions to achieve them – Annual Business Plan; work collaboratively with sales managers to achieve and beat budget. Implement the best practices to ensure effective sales approach. Coordinate SEO, SEM, Social Media and online Mktg teams.

Significantly increase revenue through online distribution (third parties or corporate web); Strengthen existing relationships with key online partners; Manage the commercial performance of each partner, and be responsible for hitting and beating revenue targets; Own and improve existing processes for distributing hotels’ inventory, work collaboratively with other sales managers to achieve and beat budget. Implement the best practices to ensure effective sales approach. SEO, SEM, Social Media, online Mktg.

Significantly increase revenue through third party distribution; Strengthen existing relationships with key online partners; Manage the commercial performance of each OTA channel, and be responsible for hitting and beating revenue targets; Own and improve existing processes for distributing our inventory, work collaboratively with other business leaders to define broader processes / platform requirements, and manage the relationship with internal tech / tools teams, and or external vendors.

Destination and local competitors Market Analysis; prospect of potential customers (TTOO, MICE, FITs). Primary contact for TTOO and agencies. Contracting product for www.coming2.com and/or TTOO. Negotiating with non-hotel suppliers (transportation and tour providers). Manage and enhance atypical revenues. Increase local sales. Customer Service (Vendors, sales representatives and transfer guides). Ensure compliance with the SLA for agencies/TTOO and the satisfaction of end customers. Staffing and training. Together with the Financial and National Directors, prepare annual budgets following the guide-lines set by Coming2 GM. Continuous monitoring of the results vs budget in destination, analysing abnormalities and taking appropriate measures to correct them. Track and optimise the performance of the different business areas.

Manage and lead team in achieving contracts for on-line distribution. Generating new revenue, responsible for the entire Ecommerce channels of distribution; recruiting and training sales staff; supervising, motivating and monitoring team performance; maintaining detailed knowledge of the company’s properties/hotels all over the world; involved with product/technology development, identification of new business opportunities and the of marketing strategies. Delivered new IT platform development Project for the Channel Management and the Management of the new Company Website, leading cross-functional teams; handling the Channel Management System and the providers’ extranet to distribute our properties through the OTAs, reservations channels etc. Revenue/Yield Management. Groups and MICE management.

Responsible for the Italian web page, involving business planning, web developing, leading sales and business development agents, back-office agent, web developers and designers; SEO and SEM; handling financial and administration duties; handling providers

Main destinations: SPAIN: Mallorca, Ibiza, Menorca, Formentera(Balearic Islands); Tenerife and Gran Canaria(Canary Islands); Costa Brava(Mainland)- ITALY: Sicily, Valle d'Aosta, Campania and Puglia)Negotiating/contracting hotel rooms, ground transportation services, organizing quality shore excursions and land activities in destination; Quality and Service control, identify and analyse economic developments in the destination; negotiate contract terms, pricing and payment schedule, manage and resolve business conflicts between the company and the suppliers. Responsible for staffing, implementing procedures, schedules and workflow

Destination Manager – Rep Manager in various destinations (Cuba, Capo Verde, Italy, Mexico, Jamaica, Dominican Republic, Honduras, etc)

Personal assistant/executive secretary working closely with Architect Benini to provide administrative support, helping to make the best use of his time by dealing with secretarial and administrative tasks.

Setting and meeting performance targets for speed, efficiency, sales and quality; managing the daily running of the call centre; liaising with supervisors, team leaders, operatives and third parties; planning and developing staff recruitment, identifying training needs and planning training sessions; coaching, motivating and retaining staff; forecasting and analysing data against budget figures on a weekly and/or monthly basis.

Setting and meeting performance targets for speed, efficiency, sales and quality; managing the daily running of the call centre; liaising with supervisors, team leaders, operatives and third parties; planning and developing staff recruitment, identifying training needs and planning training sessions; coaching, motivating and retaining staff; forecasting and analysing data against budget figures on a weekly and/or monthly basis.