Assistant Manager
CurrentDealing with various aspects of the turistic field from burocratic tasks and responsibility (taking reservations, answering phone calls, dealing with accounts) to the direct contact with a wide range of tourists from all over Europe, often trying to meet their unexpected requests.Organizing events, excursions and constantly interfacing with clients to ensure all their needs are always met.Working along with Manager as per assisting and translating in meetings with English-speaking tour operators.Translated website and various documents and forms from Italian to English and German and vice versa.