I am a versatile professional with a proven track record in customer service, logistics coordination, and administrative support. With a customer-centric approach and bilingual proficiency, I excel in dynamic environments. My analytical mindset and attention to detail have been instrumental in generating comprehensive reports and ensuring operational excellence. Additionally, my leadership skills and teaching aptitude contribute to effective team management.
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Contracting SpecialistClaro Insurance Mar 2024 - Nov 2024Bogota, D.C., Capital District, Colombia -
Quality Assurance Manager | Back Office | ReportingSutton Funding Dec 2022 - Jan 2024ColombiaAnalyzing sales calls and process quality, generating company reports, managing company emails, and updating back-office data. -
Logistics CoordinatorLean Solutions Group May 2022 - Dec 2022Bogotá, Distrito Capital, ColombiaLogistics coordinator developing task as Track & Trace of LTL shipments for a recognize transportation company located in U.S.A. -
Customer Service And RetentionOutplex Jan 2021 - Dec 2021Distrito Capital, ColombiaBilingual agent performing customer service and retention trough live chats. -
Customer Care RepresentativeTeleperformance Oct 2019 - May 2020Bogotá, Distrito Capital, ColombiaBilingual agent performing customer service for a health insurance company in the United States through phone calls.
Manuela Muñoz Education Details
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Instituto Paulo Freire (Skolmi)High School Diploma -
Language Interpretation And Translation -
International Business
Frequently Asked Questions about Manuela Muñoz
What is Manuela Muñoz's role at the current company?
Manuela Muñoz's current role is Contracting Specialist | Quality Assurance | Customer Experience | Logistics | Back Office | Translation & Interpretation | Sales | Reporting.
What schools did Manuela Muñoz attend?
Manuela Muñoz attended Instituto Paulo Freire (Skolmi), Tech Technological University, Fundación Universitaria Internacional De La Rioja - Unir.
Not the Manuela Muñoz you were looking for?
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Manuela Jaramillo Muñoz
Colombia -
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Manuela Muñoz
Project Management Specialist | Financial Modeling Expert | Team Leadership |Medellín -
Manuela Muñoz
Business Operations Manager @ Redvalley | Master'S In Hr, Relationship DevelopmentMedellín
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