• Managed social media accounts (Facebook and Instagram), creating consistent content and engaging visuals.• Executed successful marketing strategies, including videos, stories, and reels, contributing to brand awareness.• Coordinated with team members to ensure cohesive branding and messaging across various marketing channels.• Handled incoming / outbound calls and other communications.• Managed filing system, ensuring all documents were accurately maintained and organized.• Recorded information as needed and updated paperwork, writing letters, and maintaining documents – data entry.• Greeted clients and visitors as needed and helped organize and maintain office common area.

• Established and operated a digital marketing agency, offering website development, graphic design, paid ads, and social media management.• Developed branding concepts and graphic design materials, while also handling content creation and prospect pitching.• Utilized digital marketing strategies to approach prospects during the pandemic, resulting in securing two new clients.

• Cultivated strong client relationships, acting as the main point of contact for all account-related matters.• Identified new business opportunities and collaborated with cross-functional teams to enhance customer experiences.• Ensured timely and successful delivery of solutions, meeting and exceeding customer needs.• Maintained CRM system with all client and database information.

• Conducted marketing initiatives for property leasing, including web copywriting, social media proposals, and direct marketing.• Acquired new customers through targeted marketing efforts, contributing to the growth of the client's business.

• Provided top-notch customer service, managing incoming inquiries and scheduling repair orders.• Supported office invoicing, filing, making proposals, data entry, appointment setting, referral program, and liaising with contractors and providers.• Supported marketing activities, including social media management, newsletter creation, and event planning.• Managed SEO and Google Ads agencies.• This was a remote position, utilizing virtualization tools to manage tasks efficiently.

Consulting in strategic communication, sales and relationship building. Responsible for new account acquisition, building the communication strategy, guiding the customer in the process.

Developing communication products (magazines, brochures, fliers), managing online contents (internet / intranet) , event management, public relation activities with customers and stakeholders for the company , media & crisis management, executing corporate identity change in 3 countries of the Andean region, community relationship at the production factory, tracking media’s usage of corporate image, management of communications and public relations agencies, point of contact with journalists, developing communication strategies

I also have experience as the managing director’s assistant. I had this role during the same time I was responsible for Communications, for 3 years (2006 – 2009). I acquired experience in managing his agenda, corporate events, logistics for trips, setting up meetings with customers as well as employees, travel expenses reports, relations with managing directors, personal banking, staff administration.